Patient Coordinator I

Client Summary:
The Health System is designed to increase efficiencies and economies of scale; improve quality and outcomes; and expand access to advanced primary, specialty, and ambulatory care services throughout a wide clinical network. The Health System includes more than 7,200 physicians, including general practitioners and specialists, and 13 free-standing joint-venture centers.

Job Summary:
A Patient Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.

Job duties include, but are not limited to:
* Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
* Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patient's arrival or at minimum at time of arrival before visit.
* Communicate with appropriate staff regarding patient's arrival, and ensure that patient's medical record is available for physician.
* Process/update HIPAA-related paperwork and other institutional forms as necessary.
* Collect or retrieve referrals or insurance authorizations as required.
* Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
* Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
* May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
* May perform simple charge entry tasks or enter payments collected from patients and prepare Cashier's deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
* Answer phones for practice and schedule appointments.
* Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
* May initiate reminder phones calls for next day appointments.
* Performs other related duties Describe Work Environment Work requires manual dexterity for handling charts and using office equipment - specifically the use of a computer keyboard and calculator. Must be able to stoop and bend to retrieve files and supplies, and sit, stand or move around for extended periods of time. Must be able to maneuver to photocopy insurance cards and move about the waiting room area speaking with patients.

Qualifications/Requirements:
* 1 year physician practice experience
* Must have a minimum of one week training on-site which will be provided by practice.
* Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
* Keyboarding skills are necessary.
* IDX or other practice management system experience preferred
* Qualifications for Candidates include but are not limited to the following:
* Ability to communicate effectively with multicultural and language-deficit patients.
* Effective interpersonal and communications skills required. Excellent telephone etiquette.
* Knowledge of medical terminology strongly preferred. * Must be able to adapt to a growing and changing environment.

Preferred Qualifications/Requirements:
High School graduate/GED.

Shift/Schedule:
Monday through Friday 9:30-5:30

Contract Length:
13 weeks

Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 5 years running by our employees and client partners.
Benefits offered to our workers include the following:

• Medical Insurance
• Vision & Dental insurance
• Life Insurance
• 401K
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

Equiliem () believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, light industrial manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, and Independent Contractor Compliance.
For over 50 years, we've helped shape our industry. Today, we continue to research, ask questions, and constantly enhance the candidate journey and client experience.