Technology Operations Specialist - Full-time

Job Title: Technology Operations Specialist
Our client, a financial organization, is seeking a Technology Operations Specialist to join their team. You will be part of the Operations team. The ideal candidate will have great communication skills, be looking for a long-term career and have some knowledge of the financial industry.
Location: Carmel, IN (Hybrid- 3 days onsite)
Salary: $50k+
What’s the Job?

• Serve as the primary point of contact for troubleshooting and resolving technical issues (both hardware and software) reported by users across the organization.
• Develop and maintain documentation, knowledge articles, and training materials to support user education and self-service.
• Assist with technology procurement and inventory management.
• Perform data administration tasks such as merging records, clearing duplicates, conducting quality assurance checks, and uploading data to key proprietary systems.
• Collaborate with internal stakeholders to solve technical problems or assist in implementation and enhancement of new technology systems.
• Other duties as assigned. 

• Bachelor's degree from an accredited university in Information Technology, Computer Science, or related field. An experience equivalent blend of may be considered in lieu of this requirement.
• 2+ years of experience in a technology support role, with a demonstrated ability to handle a wide range of technical issues.
• Proficient with Microsoft Suite products including Azure/Entra, Microsoft Admin Center, Office, Teams, OneNote, etc.
• Experience with Salesforce, Salesforce Knowledge, and Salesforce Cases a plus.
• Proficiency in troubleshooting hardware, software, and network connectivity issues, remotely and in-person.

• Healthcare/Eye/Dental Insurance
• PTO
• 401k
• Growth potential

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
 
About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.