Volunteer Coordinator

This position is a community liaison for recruiting and engaging volunteers for the Agency. This position is responsible for maintaining contact with the Tarrant County community and generating leads to recruit volunteers and retaining them through community occasions such as events, festivals, and tours. To succeed in this role, you will need to communicate well and multi-task under tight deadlines.

Paid As: Hourly, Non-Exempt Full-Time Employee

Hours of Operation: 8:00 AM – 4:30 PM Monday – Thursday, 8:00 AM – 3:30 PM Friday

Reports To: Vice President Volunteer Services

Other Relationships: Works with the Volunteer Services department, Operations department, Client Services department, Meals On Wheels Board Members, Community Volunteers and Meals On Wheels clients

AGENCY EXPECTATION OF EMPLOYEE

• Maintain confidentiality of client, donor, volunteer, staff and board information
• Support the mission, vision and goals of Meals On Wheels, Inc. of Tarrant County
• Represent Meals On Wheels in a professional manner at all times
• Must have dependable transportation, valid driver license and personal vehicle insurance as required by the State of Texas
• Required to pass criminal background check and have a free and clear MVR
• Assist with meal delivery when volunteer callouts make it necessary for staff to deliver
• Contribute to other projects when necessary

ESSENTIAL JOB TASKS

• Generate leads to recruit volunteers through contact with business, faith-based organizations, civic groups, and community networking
• Seek, foster, and facilitate mutually beneficial connections for volunteer engagement between community groups, donors, and individuals
• Enlist cooperation of community leaders to help increase awareness of Meals On Wheels volunteer partnership opportunities
• Attend the Agency's information booth at events and festivals to recruit volunteers and coordinate with volunteers to staff booths at recruitment events
• Maintain recruiting records and follow up with correspondence to potential volunteers
• Promote meaningful recognition opportunities for volunteers in partnership with the Volunteer Services Department
• Assist Volunteer Services Department with planning volunteer appreciation events
• Manage and coordinate corporate volunteer events and lead agency tours
• Attend community functions and activities that introduce or deepen engagement of the public in the Agency's mission
• Create digital content for online volunteer recruitment and maintain postings on volunteer recruitment platforms
• Partner with marketing department to develop volunteer recruitment content such as fliers, brochures, and other deliverables
• Cross train and fill in for Scheduling Coordinator and Routing Coordinator duties as necessary
• Deliver hot meal routes in the event of volunteer shortage, as needed
• Other duties as assigned by Vice President of Volunteer Services

QUALIFICATIONS

• High school diploma or equivalent
• At least two years recruiting, marketing, and/or talent acquisition experience in a small business/non-profit environment
• Bilingual in Spanish preferred

Proficiency in Microsoft Word, Access, Excel and Outlook

Organized, proactive, solution-focused, good interpersonal skills, works independently, confident

Strong knowledge of talent acquisition best practice and protocol

Able to lift and carry objects of 25 pounds

Capable of moving meeting room tables and chairs, as needed

Physically able to reach, stretch, bend and sit for several hours at a time

EXPERIENCE

Relevant experience or knowledge and skills preferred

Expertise using professional networks, online communities and social media

Compensation details: 18-21 Hourly Wage

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