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TTI - Customer Service Job Fair - Thursday, April 4th (10am - 2pm)
•10 days ago
| Verified Pay | Starting at $16.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Anderson, South Carolina |
About this job
Job Description
Job DescriptionCompany Description
TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, April 4th.
We are currently hiring Customer Service Associates to work in our Customer Engagement Department.
Please submit your application prior to the career fair to speed up the process.
We will be doing interviews and extending offers while you are onsite at the event.
Location:
100 Innovation Way Anderson SC 29621
When:
Thursday, April 4th from 10AM - 2PM
Please see the following job description for the positions we are hiring for.
TTI Power Equipment has openings in its Anderson, SC office for Customer Service Associate on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.
Shift Hours:
1st Shift: Monday – Friday, 9:00 am – 6:00 pm
Pay:
Starting at $16.00/hr
REQUIREMENTS:
- High School Education or equivalent.
- Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
- Strong written and verbal skills.
- Ability to communicate well with callers using a clear understanding voice.
- Ability to professionally handle irate callers and high stress situations.
- Excellent phone skills.
- Ability to satisfy consumers and end users with minimal request for management intervention.
- Proficient with Microsoft Word and Excel, Access would be a plus.
- Weekend work required.
RESPONSIBILITIES:
- Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
- Verify and authorize warranty coverage for all callers.
- Provide helpful direction to callers dealing with warranty & non-warranty service.
- Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
- Provide callers with location to purchase parts & receive repair service.
- Work with internal customers on warranty claims, stock issues, lost or damaged freight.
- Enter orders, provide pricing and stock availability and status of order to all customers.
- Other duties as assigned.
Techtronic Industries is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. The Company is committed to accelerating the transformation of these industries through superior environmentally friendly cordless technology. The TTI brands like MILWAUKEE, RYOBI and HOOVER are recognized worldwide for their deep heritage and cordless product platforms of superior quality, outstanding performance, safety, productivity and compelling innovation.
Founded in 1985 and listed on the Stock Exchange of Hong Kong (“SEHK”) in 1990, TTI is included in the Hang Seng Index as one of their fifty constituent stocks. The Company maintains a powerful brand portfolio, global manufacturing and product development footprint, healthy financial position with record 2019 worldwide sales of US$7 billion and over 30,000 employees. TTI designs, develops, manufactures and markets leading-edge, high-performance and high-quality emission free cordless power tools and equipment through a variety of distribution channels in a growing number of countries.
Founded in 1985 and listed on the Stock Exchange of Hong Kong (“SEHK”) in 1990, TTI is included in the Hang Seng Index as one of their fifty constituent stocks. The Company maintains a powerful brand portfolio, global manufacturing and product development footprint, healthy financial position with record 2019 worldwide sales of US$7 billion and over 30,000 employees. TTI designs, develops, manufactures and markets leading-edge, high-performance and high-quality emission free cordless power tools and equipment through a variety of distribution channels in a growing number of countries.
Company Description
Techtronic Industries is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. The Company is committed to accelerating the transformation of these industries through superior environmentally friendly cordless technology. The TTI brands like MILWAUKEE, RYOBI and HOOVER are recognized worldwide for their deep heritage and cordless product platforms of superior quality, outstanding performance, safety, productivity and compelling innovation.\r\n\r\nFounded in 1985 and listed on the Stock Exchange of Hong Kong (“SEHK”) in 1990, TTI is included in the Hang Seng Index as one of their fifty constituent stocks. The Company maintains a powerful brand portfolio, global manufacturing and product development footprint, healthy financial position with record 2019 worldwide sales of US$7 billion and over 30,000 employees. TTI designs, develops, manufactures and markets leading-edge, high-performance and high-quality emission free cordless power tools and equipment through a variety of distribution channels in a growing number of countries.
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