Security/2-Way Radio Field Technician

United Radio is a employee-centric organization that is in a high-growth phase. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. Through partnerships with Motorola, Sierra, JVC Kenwood, Avigilon, and the like, United Radio services the mission-critical communications needs of its sophisticated customer base. With 100 years in the industry with a reputation for technical expertise and the ability to offer customized solutions, United Radio delivers a variety of communication applications across a diverse mix of over 40 end markets in the US. United Radio’s headquarters are in Syracuse, NY with secondary locations in Salt Lake City, Utah and Peachtree, Georgia.

Security/2-Way Radio Field Technician

United Radio, CNY’s leader in electronics and 2 way communications is seeking qualified individuals for positions on our Field Installation and Service Technician team. Responsibilities will include: Installing, servicing and troubleshoot security system components as well as maintaining fire and security equipment including Access Control Systems. Successful candidates will possess a minimum of 2 to 5 years related electrical, technical and/or Security controls experience. United Radio offers highly competitive salaries and benefits.

As an Installation Technician, you will be responsible for customer installations and maintenance of electronic and communications equipment in buildings and critical use vehicles. You will also be responsible for installing and maintaining systems such as two-way radios, fire alarms, CCTV, security systems, surveillance equipment, and other technology as needed. The ideal candidate must have excellent communication skills, be motivated, customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer therefore, a professional attitude and appearance are vital.

RESPONSIBILITIES

• Install, push, and pull coax, fiber and CAT 5 / 6 cables for communication and low voltage systems through building floors, walls, and ductwork. Including terminating and testing cables as needed.
• Build out closets to include racking equipment or installing ladder racks, ladder trays or J-Hooks for running cable.
• Meets with customers onsite to develop an installation strategy and coordinates with staff to ensure access to locations where products will be installed.
• Participate and be part of the commissioning and testing team for installation projects.
• Prepares written reports and communicates verbally with customers as well as with 3rd party vendor representatives, colleagues, and supervisors.
• Read blueprints and installation plans for communications and electrical systems by reading drawings, schematics, blueprints, and other visual aids to determine where and how to install each component of the system.
• Troubleshoot and diagnose problems by running diagnostic tests to determine whether there is an issue with the wiring or a part, or if the entire system requires replacement.
• Assist with customer estimates to determine what tools and materials are needed to install or repair a system, including estimating time for completion.
• Maintain and update customer information, repair logs, inventory, parts and material and similar records by using basic computer skills.

QUALIFICATIONS

• Experience installing CAT 5/6 cable, related support devices, and terminating coaxial cable.
• Experience installing communication, two-way radio, CCTV, RF signal distribution, Broadband, and low voltage systems is preferred.
• DAS (Distributed Antenna System) knowledge preferred.
• Ability to use basic tools and test equipment including hand tools, power drills, multi-meters, and watt meters.
• Accommodate an on-call schedule
• Must physically be able to lift 50 lbs., maneuver into and out of heavy equipment and work on ladders and other elevated locations including at times standing for extended periods, and occasionally working outside in extreme temperatures.
• Ability to understand basic wiring diagrams and basic DC circuit theory a plus.
• Ability to work with minimal supervision, keeping up with work schedules, work under pressure and be able to meet deadlines for delivering quality solutions on time.
• Must have good communication skills, both verbal and written.
• Must have basic computer skills and proficiency with MS Excel, Word and Outlook.
• OSHA Safety Training and Low Voltage certifications a plus.
• Must have a valid driver’s license.
• Drug screenings and background checks are part of the hiring process, which may include a Motor Vehicle Record check.

United Radio offers competitive compensation to all of its employees as well as comprehensive benefits which include: Medical, Dental, 401k, Paid-Time-Off, Holiday pay, and much more.

United Radio is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.