Talented Tasting Room Sales Associate Needed

Talented Tasting Room Sales Associate Needed!

Wilson Artisan Wineries was founded in 1993 with our flagship winery, Wilson. Today, our family owned and operated company consists of 11 wineries, three Victorian Inns, and a vibrant live music venue at Coyote Sonoma. From grape to glass, our winemakers consistently produce award-winning wines that are showcased by each one of our talented team members. We are looking for a passionate, experienced sales associate to join our dedicated team at Rockpile Vineyards.

The following job description reflects management's assignment of essential functions; however, it does not prescribe or restrict the tasks that may be assigned.

JOB SUMMARY: The Tasting Room Sales Associate is responsible for providing the front line guest experience by developing relationships with our customers that promote the sale of wine, wine club membership, and the development of brand loyalty. Other duties and responsibilities may be assigned. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this position but it does not restrict the tasks and responsibilities that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time. • Ensures that all guests are greeted immediately upon entry to the tasting room and provided with experiences that will build brand loyalty. • Communicates in a knowledgeable, professional and gracious manner with all guests, co-workers and vendors. • Maintains the physical setting of the tasting room to reinforce standards of the brand by ensuring that displays of wine are attractive and well-maintained. • ID’s guests to ensure each is of legal age to consume alcohol. • Serves samples of wine for guests in both individual and group settings. • Shares appropriate information and educates guests about the wines, brand history, sister wineries and lodging. • Promotes the sale of wine, pursues sales opportunities and encourages customers to purchase our brands and join the wine club. • Accurately uses POS registers and other winery systems to transact sales and maintain tasting room inventory. • Accurately completes end of day reports, reconciles daily sales and posts transactions. • Demonstrates personal accountability by following all company policies and procedures. • Performs opening and closing procedures, which includes, but is not limited to: setup and breakdown of tables, chairs, umbrellas, and all items related to tasting room functions. • Ensures the cleanliness and aesthetics of the tasting room, restrooms and outside areas. • Maintains physical inventory of merchandise items and restocks wine in the tasting room as needed. • Ensures that cleanliness standards are maintained. • Ensures that merchandise and glassware is stocked and presentable. • Follows the Company’s policies and procedures. • Must be available to work weekends, some holidays and extended hours. • Demonstrates a positive demeanor and professional appearance. • Re-stock wine and merchandise into the tasting room. • Performs other duties as assigned. MINIMUM QUALIFICATIONS: • Must be at least 21 years of age. • Current Responsible Beverage Server and Safe Food Handler certification or commitment to obtaining within 60 days of hire. • Able to work independently as well as part of a cohesive and driven team. • Exceptional interpersonal and communication skills. • Excellent customer service skills. • Able to work weekends, some holidays, evenings and extended hours. • Self-directed and goal oriented. • Able to proactively ask for, close the sale, and upsell. • First-hand knowledge, appreciation of, and passion for wine and wine-related topics or have the desire to learn. • Strong interpersonal awareness and the ability to build & maintain positive relationships. EDUCATION AND EXPERIENCE: Must have a high school diploma or GED. Associate’s or Bachelor’s degree preferred. One year of successful sales experience in the wine industry preferred. LANGUAGE SKILLS: Fluent in English in both oral and written formats. Multi-lingual preferred. Able to communicate in a professional and effective manner at all times. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Able to understand and follow instructions, and ask questions when needed. Able to effectively analyze information, problem solve and make sound decisions/recommendations based on same. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be performed by an employee to successfully perform the essential functions of this job. A reasonable accommodation, if available, may be made to enable an individual with a disability to perform the essential functions. While performing the duties of this position, the employee is required to stand and walk for prolonged periods of time. The incumbent must also be able to reach, grasp, squat, climb stairs, speak, see, hear, listen, write, read, type, taste and smell. Must be able to frequently lift, move, push/pull and carry up to 45 lbs. The incumbent may occasionally be required to kneel and crouch.

Wilson Artisan Wineries and its affiliate Companies is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, national origin, ancestry, creed, religion, physical or mental disability, medical condition, genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation, transgender status, age, military or veteran status, or any other basis protected by applicable law.

If you need an accommodation to participate in the recruitment process, please email our HR team at hr@wilsonartisanwines.com. Create a Job Alert

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