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Responsibilities include:

• Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements/renewals, and answer community related questions

• Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints

• Determine eligibility for assistance and occupancy in accordance with program guidelines

• Maintain HUD/VHDA, Affordable Housing Program compliance requirements in accordance with goals, policies, and procedures

• Ensure compliance with all HUD/VHDA, Affordable Housing Program requirements as it relates to associated contracts and agreements, income requirements, and utility allowances

• Verify application and notify applicants of approved or denial

• Assist with Fair Housing, Section 42 Tax Credit and/or HUD Section 8 Program compliance

• Stay informed about changes to affordable housing regulations and requirements

• Identify households with income reporting discrepancies and make needed adjustments

• Prepare move-in packages and lease paperwork

• Establish and maintain rapport with residents and act as a liaison between the residents and the staff

• Train colleagues to ensure program compliance

Requirements:

· Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues

· Professional appearance and able to maintain a professional and ethical atmosphere

· Able to adhere to a set and variable work schedule

· Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance

· Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day

· Excellent verbal and written communication skills and telephone manner

· Ability to multi-task, solve problems and work with minimal supervision

· Able to establish and maintain effective working relationships

· Office skills: strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills

· Friendly and outgoing with a positive attitude with an eye for detail

· Tax Credit certification is not required but is a plus

· General knowledge of multi-family residences, property management, leasing offices, apartment rentals

· Bi-lingual skills is a plus

· Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR

Other roles we staff include: Property and Leasing Managers, Assistant Managers, Leasing Consultants and Specialists, Bi-lingual Leasing and Maintenance professionals, Administrative Assistants, Concierges, Front Desk Support, Bookkeepers, Maintenance / Turnover / HVAC Technicians, Maintenance Supervisors, Porters, Groundskeepers and Housekeepers.

For other property management jobs near you, visit our website at www.csipropertymanagement.com

Equal Opportunity Employer