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in Moscow, ID

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Estimated Pay $14 per hour
Hours Full-time, Part-time
Location Moscow, Idaho

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Estimated Pay
We estimate that this job pays $13.96 per hour based on our data.

$10.43

$13.96

$24.46


About this job

Job Description

Job Description

General Job Description

The Warehouse Sales Associate will work collectively with the Receiving Department, Order Department and Dispatch Department. Regularly delivering an outstanding level of customer service to both retail and contracting sales customers is a day to day expectation.This requires the applicant to posses an ability to be presentable, upbeat, courteous and fast-paced.


Essential Duties and Responsibilities

Customer Service Excellence:

  • Actively seek out customers within the lumber yard
  • Offer a friendly greeting, smile and make eye contact with customers
  • Show enthusiasm with the customer
  • Handle several customers at once when necessary
  • Thank customers for shopping with MPBS

Product Knowledge:

  • Answer questions about lumber and building materials
  • Assist customers with special order pick-up
  • Continue to build upon and learn product knowledge
  • Discuss available options (good, better, best)

Building Orders and Taking Direction

  • Execute daily stock tasks including building orders, stocking product and offloading trucks
  • Be open to direction, multitasking and handling heavy workloads with professional efficiency
  • Assist with warehouse upkeep, presentation and cleanliness

Builds Personal skills and Knowledge:

  • Learn at least one new thing each day
  • Proactively seek knowledge on all products and services
  • Maintain advanced knowledge of products in the lumber yard

Builds Customer skills and Knowledge:

  • Observe and learn from others associates who work well with our customers
  • Continues to look for ways to make the customers' shopping experience better than the competition

Maintain and follows all safety policies and procedures:

  • Behave consistently in a safe and reasonable manner when piloting company vehicles on company property
  • Act as a spotter or lifting assistant when required
  • Take action if other associates are acting in an unsafe manner
Follows all other policies and procedures:
  • Takes action to reduce product shrink
  • Treat all associates and customers with the respect while keeping to our company's goals, mission and philosophy.

Physical Job Requirements

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
  • Required to lift up to 75lbs without assistance
  • Respond to radio calls and customer service calls
  • Required to be able to respond to customer service calls, personal radio pages and general information announcements
  • Moving and standing
  • Required to move around the store to assist customers
  • Identifying and reading sales orders, picking tickets, product labels and UPC labels
  • Required to recognize, identify and use merchandise
Minimum Qualifications
  • High School degree or equivalent
  • Pass drug test
  • Pass background check
  • Be able to work a flexible schedule