Junk Removal Crew Chief

Job Duties: Other duties may be assigned

Crew Chief:

● Serve as primary contact and leader for all daily projects (that Team Lead isn’t on)

● Create and execute job strategies

● Serve as primary contact for customers and Camo Crew Operations on one team operations.

● Manage small team of Junk Removal Specialists

Customer Interaction:

● Address client concerns, answer questions, and ensure a positive customer experience.

Junk Removal:

● Physically remove and haul away items such as furniture, appliances, electronics, and other unwanted materials from residential, commercial, or industrial locations.

● Ensure safe and efficient handling of items to prevent damage to the property.

Sorting and Recycling:

● Sort through items to identify those that can be recycled or donated.

● Dispose of items in an environmentally responsible manner, adhering to local waste disposal regulations.

Equipment Operation:

● Operate and maintain trucks and equipment used for junk removal.

● Ensure that vehicles are loaded and secured properly for safe transportation.

Heavy Lifting:

● Perform physical tasks, including heavy lifting and carrying, to remove and load items onto the removal vehicle.

Documentation:

● Complete necessary paperwork, such as invoices and receipts, for each job.

● Maintain accurate records of items removed and disposed of.

Team Collaboration:

● Work collaboratively with other team members to complete jobs efficiently.

● Communicate effectively with team members to coordinate tasks and ensure safety.

Adherence to Safety Regulations:

● Follow safety guidelines and protocols to prevent accidents and injuries during junk removal.

● Use proper safety equipment and tools as needed.

Competencies:

● Physical Fitness:Ability to perform physical tasks, including heavy lifting and prolonged periods of standing.

● Driving Skills: Valid driver's license with a clean driving record. Ability to operate and navigate removal vehicles safely.

● Customer Service: Strong communication and interpersonal skills to interact with clients in a professional and courteous manner.

● Time Management: Efficient time management skills to complete jobs within specified timeframes.

● Problem-Solving: Ability to assess situations and make decisions on the most effective methods for junk removal.

● Environmental Awareness: Understanding of environmental regulations and commitment to responsible waste disposal.

● Team Player: Ability to work well in a team and follow instructions from team leaders or supervisors.

● Attention to Detail: Thoroughness in sorting and handling items to maximize recycling and donation opportunities.

Education and Experience:

● Minimum experience 2 years in customer service and/or logistics with an operational background

● High School Diploma or Equivalency

● Strong written and oral communication skills

Physical Demands and Work Environment:

● Continually required to stand

● Continually required to walk

● Continually required to sit

● Continually required to utilize hand and finger dexterity

● Occasionally required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear

● Occasionally required to lift/push/carry items less than 50 pounds

● Occasionally exposure to outside weather conditions