Instructor Support Assistant (part-time)

Position Summary:

The Instructor Support Assistant responds to the needs of instructors and union members. Performs special projects as necessary. This is a part-time position (up to 10 hours / week).

Principal Duties and Responsibilities:

• Travel to and between training sites, primarily on weekends (vehicle required)
• Deliver books and other materials
• Ensure classrooms meet TF standards

• Assist Instructors in the Administration of TABE/BEST tests for students on site
• Attend Union District and Membership meetings as needed
• Prepare weekly report on activities
• Support retention efforts by contacting no shows, administering surveys, etc.

Other Duties and Responsibilities:

• Assist the Site Manager with member outreach projects as needed;
• Assist the Site Manager with recruitment projects as needed;

• Assist the Site Manager by performing enrollments, transfers, etc.[JC1] in Docebo
• Assist with Member communication via Docebo (reminders, class details, updates, etc.)

Technical Skills:

• Outlook, Word, Excel, PowerPoint, LMS.

Language Skills:

• Bilingual in English/Spanish

Qualifications and Core Competencies:

• Ability to work independently as well as work as a member of a team
• Good interpersonal and client service skills
• Excellent communication skills: verbal and written

Other Requirements

• Knowledge of the Southern New Jersey geographical area and ability to travel between sites, preferred
• Bilingual English Spanish, preferred
• Ability to work permanent Saturdays schedule