Assistant Manager

FLSA Status:  Non-Exempt
Shift:  First
Reports to:  Location Manager
Supervisory Responsibilities:  Yes
Summary 
To assist the Manager in overseeing the daily operations of the car wash and create a positive customer experience through service excellence. This will involve recruiting, hiring, training and effective communication with team members. The Assistant Manager should be able to deal with conflict resolution calmly and demonstrate effective leadership and communication skills. This position also requires suggestive selling to customers for monthly car wash packages and marketing promotions.  
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
High School Diploma or Equivalent (College Preferred)
Reliable Transportation
Knowledge, Skills and Abilities
Skills in leadership/supervisionof staff.
Communication Skills
Mechanical Aptitude
Proficient with Microsoft Office (Excel, Work and Outlook)
Supervisory Responsibilities
Responsible for direct supervision of the car wash service team.
Essential Functions
Supply & equipment Orders
Recruiting & hiring employees
Managing expenses, labor hours, and other controllable costs
Making sure correct signage is displayed
Keeping records and documentation
Training and Development
Customer Satisfaction
Maintain positive work environment and team morale 
Handling customer complaints & confrontation with positive resolutions
Basic maintenance and upkeep of equipment
Keeping the facility clean and appealing
Ensure compliance to policies and procedures
Communicate effectively with Manager
Supervise car wash team members
Complying with OSHA standards
Other duties assigned by Manager
Physical Demands
Must be able to lift up to 30-50 pounds frequently
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position.  All employees may have other duties assigned at any time.

$16.50