Pet Care Receptionist - Customer Service Representative

Pet Camp is currently hiring for a full-time Pet Care Receptionist - Customer Service Representative to serve our furry friends in the San Francisco, CA area. This front desk position earns a competitive wage starting at $20 per hour with the opportunity for a salary adjustment after the first 30 days, commensurate with a positive performance evaluation, and then again following 90 days.

In addition to competitive pay and our animal-loving culture, we offer our Pet Care Receptionists - Customer Service Representatives the following benefits:

• Comprehensive medical/dental/vision insurance (if eligible)
• Paid time off (PTO)
• A 401(k) Safe Harbor plan
• Clothing allowance in our Land's End company store
• A scholarship fund for continued education
• 2 weeks of free boarding with a 50% discount after that

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time front desk position typically works shifts up to 8 hours long. Depending on what shift you have, your day may start as early as 6:45 AM or end as late as 8:00 PM.

As a Pet Care Receptionist - Customer Service Representative, you work at the front desk and uphold our solid reputation of providing exceptional care for our cats and dogs. You do this by checking pets in and out of camp, answering phones, fielding questions, and giving tours of our facilities. With your great listening skills and meticulous attention to detail, you ensure flawless execution of all of our campers' activities and care. You sometimes work hands-on with cat campers at our fabulous Cat Safari location in Presidio Heights and you enjoy working directly with the animals! Whether you're helping clients over the phone or playing with the adorable cats and dogs in our care, you enjoy coming in to work every day!

ABOUT PET CAMP

Pet Camp is a family-owned pet care and boarding facility employed with certified Fear-Free Handlers. We pride ourselves on providing incomparable care. Our team is not focused on making money. We truly care about the dogs and cats that we work with, and that's why we do what we do! Every animal is different which is why we approach each situation in a personalized manner. Our customers know that they can trust us. Their peace of mind, knowing that their furry friend is loved, cared for, and safe, is why we're in the boarding business.

Our team loves working together! We have a high sense of camaraderie not just between coworkers but also with the management and company owners. We value every employee and look out for each other, not just at work but in life.

OUR IDEAL PET CARE RECEPTIONIST - CUSTOMER SERVICE REPRESENTATIVE

• Personable - Have a positive, friendly disposition towards our animal clients and their owners
• Detail-Oriented – Perform all front desk duties accurately and with an attention to detail
• Punctual - Arrive on time and work the hours agreed upon
• Passionate about animal care - Have a love for the dogs and cats we serve and a desire to provide them with love
• Team player - Get along well with others and have a true understanding of teamwork

If this sounds like you, keep reading!

REQUIREMENTS

• Exemplary customer service skills

Would you like a change of pace at work? Maybe you're moving toward retirement and salary is no longer the main priority, but you still want activity. If you meet the above requirements, we need you. Apply today to join our animal care team!

Location: 94124