Position: Banquet Server Location: Rockford, IL
Job Id: 1044 # of Openings: 2

BANQUET SERVER -$25 per hour

Are you someone who likes having fun at work and enjoys being part of a collaborative team? We are looking for motivated and hard-working individuals who are committed to providing first class customer service. If you want to be valued and make a difference at work, apply today! Our company offers an engaging work environment and a full line of great benefits to those who qualify!

The Banquet Server performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. Responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet functions. Additionally, work as a team to follow through with the proper and timely set-up and execution of banquet events.

This position reports to the Banquet Manager, retains relationships with peers and all other departments within the hotel, maintains relationships with current and prospective clients and guests.

As a Banquet Server on our team, you will complete a variety of tasks which will include:

Review and understand Banquet Event Orders or Event Plan to ensure banquet rooms are set as per the customer request.
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
Greet all guests warmly with an appropriate greeting, and ensure guest satisfaction throughout meal service.
Deliver and serve welcome drinks, food, meals, condiments, and accompaniments etc.
Replenish buffet items to ensure consistency and freshness in presentation.
Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
Respond to guest requests in a friendly, timely, and efficient manner.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Maintain high standards of safety and cleanliness in all areas of the banquet/meeting rooms.
Other duties may be required and assigned from time-to-time.

The position is ideal for someone with the following experience and qualities:

One to two years of experience in a similar role in an upscale hotel.
Excellent verbal and written communication skills.
Ability to speak, read, write and understand English.
Use judgement and reasoning to cope with emergencies.
Knowledge and understanding of various banquet and food service techniques and standards.
Good personality and positive interpersonal skills.
Dependability and regular attendance.
Ability to work evenings and weekends.

Why Work With Us at the Embassy Suites?

Pay - $15.00 per hour
401K+ Match (up to 6%)
9 1/2 Paid Holidays
Quarterly Attendance Bonus
Team Member Development & Training.
DEI Committee and Culture Club Committee dedicated to making your employee experience great!

Embassy Suites is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

Gorman & Company is an Equal Employment Affirmative Action Employer

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