Automotive EV Technician (2nd Shift)

Automotive EV Technician

Franklin, TN

Mon – Fri, 4:00PM - 12:00AM (Rotating Saturdays, 1-2 per month)

$26.00-$32.50/hr

Position Summary

The Automotive EV Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.  

Responsibilities

·         Ability to assist in daily Amazon EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations

·         Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines

·         Document results (pass/fail) of pre-delivery inspections and communicate results to supervisor

·         Follow company repair procedures with efficiency without compromising quality and safety 

·         Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles  

·         Assist and support vehicle repairs in a setting outside of a service center 

·         Conduct road tests on vehicles to ensure quality of the repair 

·         Perform necessary parts operations such as parts ordering, receiving, shipping and inventory 

·         Establish peer relationships and work under the mentorship of a senior technician 

·         Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment 

Qualifications 

·         5+ years of automotive experience, Electrical Vehicle (EV) or Hybrid Vehicle (HV) experience preferred

·         Graduated from an accredited automotive repair school preferred (Universal Technical, Lincoln Technical, etc.)

·         Previous experience with predelivery inspections and electrical diagnostics (CAN/LIN bus)

·         Experience using a work order management system including repair documentation 

·         Proficient in using hand tools and power tools 

·         Ability to drive non-commercial truck and trailer preferred 

·         Must possess a valid driver’s license, and maintain a clean driving record 

·         No driving related suspensions or revocation of Driver License (within a 3-5year period)

·         Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.) 

·         Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours