Banquets Server

Job Description

Job Title: Meeting Room

This position is responsible for the service of assigned banquet events to include assigned set up, guest service and event tear down.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.

Assemble and arrange conference equipment in conference rooms per event requirements Assist in equipment, meeting supplies, china, glass, and silverware inventories on a predetermined basis.

Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).

Deliver and supply clean glasses, water and supplies to meeting rooms.

Respond promptly and courteously to all customer requests, and involving the manager when necessary.

Maintain a commitment to customer service and guest satisfaction.

Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.

Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.

Ensure the proper handling and cleaning of all meeting room/banquet equipment.

Perform any reasonable request assigned by management.

Attend all department, full staff, safety and other meetings and trainings as required by management.

Education and/or Experience

One to two years’ experience in food and beverage catering facility or hotel preferred, but not required. Strong organizational skills and customer service skills as well as food and beverage service knowledge.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. Employee will have to move, set up and tear down banquet equipment including but not limited to chairs, tables, staging, linens, service ware etc. The employee must occasionally lift and/or move up to 50 pounds.

Certificates, Licenses, Registrations

If assigned to help serve food and beverages, a current Food Handler’s certificate or ServSafe certification is required. Current TABC (TX) or RVSP (LA) is required.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can vary.