Host / Hostess

We are currently hiring Restaurant Hosts / Hostesses for the hotel and hospitality industries in multiple locations in McDonough, GA! A host / hostess is responsible for greeting guests and showing them to their tables or waiting area.

EXAMPLES OF DUTIES:

• Greeting guests as they enter, and putting them on a waiting list as necessary;
• Providing guests with menus and answering any initial questions;
• Seating guests at tables or in waiting areas;
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers;
• Engaging with guests to ensure they're happy with food and service;
• Responding to complaints and helping to resolve them;
• Answering phone calls, taking reservations and answering questions;
• A knowledge of the menu;
• Helping out with other positions in the restaurant as needed;
• Providing great customer service.

• Ability to provide top-notch customer service in a fast-paced environment;
• A positive attitude and ability to work well under pressure with all restaurant staff;
• Does high-quality work while unsupervised;
• Able to work in a standing position for long periods of time;
• Able to safely lift and easily maneuver trays of food when necessary;
• Willing to follow instructions and ask questions for clarification if needed;
• Able to handle money accurately and operate a point-of-sale system;
• Able to work in a busy restaurant environment;
• Restaurant experience a plus.

BENEFITS OF WORKING FOR ESS:

• Positions starting immediately;
• Long term assignments;
• Potential for permanent hire and benefits;
• Full support for career growth from the ESS Team.