Job File Coordinator/Administrative Assistant

Servpro of Houston County is seeking a Job File Coordinator/Administrative Assistant.  This is a fast paced environment to excel you must have excellent organizational skills, be extremely detail oriented, and be comfortable interacting with a diverse customer base as well as insurance providers. If you enjoy challenging situations, meeting new people, and possess excellent communication and follow up skills please apply today. 

RESPONSIBILITIES:

Maintain and monitor job statuses;  providing regular updates

Monitor and ensure insurance carrier requirements are followed

Review and validate initial field documentation

Maintain internal and external communications

Complete and review job file documentation

Create Work Orders and Maintain a Work In Progress board

Review complete job files for accuracy

Assist managers in finding ways to improve overall efficiency

REQUIREMENTS:

Administrative or office-related experience required (work for mitigation/construction with insurance claims preferred) 

Ability to pick up and operate proprietary software

Exceptional attention to detail

Maintain excellent organizational skills with the ability to multitask

Utilize outstanding written and verbal communication skills

Remain calm and professional during tense or stressful situations

Take constructive feedback and apply it

Be polite, confident, and provide excellent customer service

A great work history is required. References will be contacted to verify.