PART-TIME PATIENT SERVICE REPRESENTATIVE

Are you driven by detail and eager to be part of a dynamic, rapidly expanding orthopedic model? At Sport Ortho, we are on a steady growth trajectory, fueled by our unwavering commitment to delivering outstanding conservative MSK healthcare to both our team members and patients. Join us as a Patient Service Representative in the Mt. Juliet area for a part-time opportunity.

We are looking for an individual who is highly attentive to detail, business and administrative minded, organized and possesses a skill set in this particular area to immediately come on board to our growing team.

About Sport Ortho

Sport Ortho is in an exciting growth phase of providing the highest level of orthopedic care and customer service. The Patient Services Representative will be responsible for ensuring all patients are efficiently and accurately managed throughout their course of care along with working closely with the team of providers to accommodate all needs of the clinic.

EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS

• College degree is preferred
• Minimum 1-year experience in high volume healthcare administration
• Excellent customer service skills
• Knowledge of medical practice procedures and terminology is helpful.
• Familiarity with pre-authorization procedures, insurance verification, scheduling, and working in EMR systems

OTHER

• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
• Maintains detailed knowledge of practice management and other computer software as it relates to job functions
• Attends continuing education meetings as requested
• Performs additional duties as requested by Manager or Team Leader/Supervisor
• Collect and record accurately all demographic information (email, phone, address, etc)
• Collect patient responsibility including copays/coinsurance and prior balances

Full Benefits Package

Job Type: Part-Time

Schedule:

• Day shift
• Weekend availability

Work Location: In person