Attendant-Usher

Job Title: Usher Attendant

Job Summary: Position will be responsible for ushering fans to designated seats within Kauffman Stadium while also monitoring fan behavior and needs. They will act as hosts to our guests during their visit to the ballpark. A successful candidate will be attentive to the needs of the guests in their section, while also helping implement rules and procedures set forth by the Royals.

Position Accountabilities/Responsibilities:

• Safely & accurately show fans to designated seating
• Be “aggressively friendly” to all guests
• Be prepared to listen to guests & help address any concerns they may have
• Seek out opportunities to talk with guests & get to know season ticket holders in their respective sections
• Walk entire section stairs between innings to ensure all guests do not have needs
• Other duties as assigned
  
  

Position Qualifications, Skills, and Experience Required:

• Safely & accurately show fans to designated seating
• Be “aggressively friendly” to all guests
• Be prepared to listen to guests & help address any concerns they may have
• Seek out opportunities to talk with guests & get to know season ticket holders in their respective sections
• Walk entire section stairs between innings to ensure all guests do not have needs
• Other duties as assigned

Physical Requirements:

• Must be able to be productive in a work environment where the noise level can be high at times
• Specific vision abilities include close vision and ability to adjust focus
• Must be able to withstand hot and humid temperatures as well as frigid temperatures
• Must be comfortable walking to navigate the facility to access the office, concourse, etc.
• Must be able to work extended hours and/or weekends as required by deadlines and event scheduling

The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit for long periods of time; walk; use hands, handle, or feel.

This role is a Part-Time, Non-Exempt opportunity that is not eligible for Company Benefits, 401K, and PTO. The schedule for this position is dependent on our team schedule and is subject to change.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, the Kansas City Royals will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, the Club also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions please inquire with Human Resources by email at humanresources@royals.com.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.