Store Clerk and Sales Representative

We are a family-owned business company specializing in the sale of wrought iron work, including Spanish lighting fixtures, railings, firescreens, doors, gates, repairs, and accessories. We are seeking a dedicated Store Clerk/Sales Representative who is willing to learn to join our team and provide excellent customer service to our clients. The ideal candidate will have experience in a retail setting and a passion for working with customers as well as the ability to close deals.

Responsibilities:

• Welcome and greet customers as they enter the store

• Understand customer needs and recommend appropriate solutions to meet their requirements.

• Provide information about our products and services to customers

• Process transactions using our point-of-sale system

• Maintain a clean and organized store/working environment

• Help with inventory management and restocking of products

• Create, print, and process quotes/invoices

• Upload appropriate information and documentation to Quickbooks

• Make appointments for the store owner

• Maintain good communication with clients via email or phone about work orders and appointments

• Answer phone calls, emails, and sort files

• Work collaboratively with other team members to ensure efficient store operations

• Work directly with the store owner

• Build and maintain strong relationships with existing and potential customers.

• Negotiate pricing and terms of sale to close deals and achieve sales targets.

Requirements:

• High school diploma

• Associate degree (preferred)

• Prior experience in a retail or customer service role

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Attention to detail and accuracy in processing transactions

• Proficiency with basic computer skills and point-of-sale systems

• A positive attitude and willingness to learn about our products and services

• Ability to send professional emails and respond in a timely manner

• Ability to read invoices and office documents

• Excellent communication and negotiation skills

If you are passionate about customer service and enjoy working in a retail environment, we encourage you to apply for this exciting opportunity to join our team.