Supervisor, Laboratory Services

The Laboratory Services Supervisor is responsible for day-to-day laboratory operations, data collection, special projects, review of test results, resolution of issues, problems, and/or complaints. This position prepares dosing formulations and ensures all aspects of sample processing, storage and shipping are properly followed according to standards and applicable laws. This position also provides oversight to Laboratory Technicians.

Key Accountabilities

Responsible for daily operations of Laboratory including preparing and prioritizing work, ensuring adequate coverage and adherence to quality standards, deadlines, and proper procedures. Resolves day to day operational problems related to system, personnel, and equipment performance.
• Directly supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Escalates personnel issues to HR as appropriate.
• Receives, records, and appropriately stores GLP and non-GLP test articles and vehicles. Documents use and disposition of test article.
• Prepares necessary reagents, assembles, and sets up equipment required for a formulation.
• Performs preparation of dosing formulations with minor troubleshooting through standard techniques (weighing on an analytical balance, pipetting, mixing, sonicating, homogenizing, diluting, and filtering, etc.). Interacts with the Study Director, as needed, to understand the formulation instructions and assure that the appropriate chemicals/solutions have been received, or that they have been ordered to do the formulation.
• Leads quality control measures for test procedures, reviews and documents results. Rectifies formulation problems or determines cause and seeks consultation on rectification of issues. Keeps involved parties informed of status, technical problems and other issues which could impact studies.
• Completes in-house clinical assays including but not limited to: clinical chemistry, hematology, synovial fluid, blood glucose, blood or tissue fluid cell counts and differential counts, serum calcium, potassium, or sodium assays, using an automated analyzer.
• Creates appropriate study records for processing and sample collection. Prepares labels for biological sample collection and storage tubes according to study protocol requirements. Maintains sample storage logs for refrigerator and freezer.
• Manages GLP and Non-GLP biological sample processing and shipment. Prepares detailed Chain of Custody (COC) for study sample or return test material shipments and files completed COCs when returned from the Sponsor. Complies with DOT Hazardous Materials shipping requirements.
• Monitors and records storage conditions (freezer/refrigerator storage units and room temperature storage areas) for GLP and non-GLP test article reserve.
• Maintains inventory and tracks laboratory supplies for expiration dates.
• Creates and maintains current equipment identification labels.
• Ensures all scheduled and preventative calibration and maintenance is conducted and lab equipment service records are maintained.
• Verifies the lab has the required scientific equipment, instrumentation, and computer systems and assists with procurement of items. Notifies QAU of newly acquired equipment and ensures proper entry into the equipment management program prior to use.
• Maintains knowledge of modifications and developments in laboratory techniques and methodologies. Suggests and assists in developing refinements to techniques and procedures.
• Apprises management of problems beyond the scope of own knowledge and expertise.
• Acts as a Chemical Hygiene Representative by reviewing and maintaining chemical hygiene plan and training staff on chemical hygiene practices. Liaisons with Occupational Health and Safety.
• Drives the necessary cost control and process improvement actions to ensure budget is met.
• Promotes a culture of continuous improvement. Acts as a champion on initiatives and/or projects to drive improvement in quality and/or client service.
• Keeps next level manager informed of study status, technical problems and other issues which impact the lab.
• Other duties as assigned.

General Duties:

• Perform periodic review of all applicable Standard Operating Procedures (SOPs) to ensure accuracy and confirm procedures are being performed according to SOPs. Participate in SOP writing, reviews, and revisions, as needed.
• Complete training requirements as assigned and maintain appropriate training documentation.
• Maintain compliance with all policies and procedures.
• Ensure compliance with Good Laboratory Practices (GLPs), United Stated Department of Agriculture (USDA), Association for Assessment and Accreditation of Laboratory Animal Care International (AAALAC), Office of Laboratory Animal Welfare (OLAW) and other applicable regulations.

Corporate

• Follow SOPs and other applicable laboratory or company procedures.
• Maintain confidential information consistent with Inotiv corporate policy.
• Demonstrate Inotiv Core Values.

General

• Interact with clients, other employees, and the community in a professional manner.
• Support and participate in company initiatives.

Critical Success Factors

• Highly motivated.
• Ability to organize and schedule lab work for group effectiveness.
• Strong attention to detail.
• Ability to analyze data and interpret results.
• Possess good interpersonal and strong written and verbal communication skills.
• Possess the ability to multitask and work independently or in a team environment with minimum supervision.

Minimum Requirements

• Bachelor's degree in sciences or related field.
• Five years of experience in laboratory setting.
• One year experience supervising or overseeing staff including training and performance evaluation.
• Proficient knowledge of analytical and formulation chemistry and analytical instrumentation.
• Working knowledge of Microsoft Office Suite or related software and similar computer applications. Ability to quickly learn new systems.

Preferred Qualifications

• Preferred working knowledge of a research laboratory.

Working Conditions & Physical Requirements

• Ability to regularly lift up to 50 pounds and move heavy equipment in a safe manner
• Ability to stand and move (e.g. walk, bend, reach, lift, crouch, push, pull, lift.) throughout an entire work shift
• Ability to perform, observe, and audit necropsy, surgical, and medical procedures
• Manual dexterity (e.g. feeling, grasping, fingering, repetitive motion) to operate necessary equipment and perform essential tasks outlined in position description
• Required to have close visual acuity (e.g. preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small parts) and depth perception (with or without glasses/contacts)
• Required utilization of provided personal protection equipment (PPE)
• Environmental conditions when working with animals may include working under dirty, dusty or wet conditions
• Occasional exposure to potential hazards such as hot water, steam, mechanical equipment, biological substances, loud noise, odors, chemicals, and to range of outdoor weather conditions
• Regular on-site attendance as scheduled by management

*This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person's relevant experience and/or education level. This is an exempt position paying $68,000-72,000/year.

Inotiv is a growing contemporary drug discovery and development company where we "Play to Win" in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There's an opportunity for everyone at all phases of a career, each individual's unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people's lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.

Inotiv has been named a 2023 Top Workplace!

Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!

Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.

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