Manager/Assistant Mgr/Shift Lead (MV) - PART or FULL TIME

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling that ranges from weekdays and/or weekends between 10 AM and 5 PM. Part or full time.
• Competitive Compensation
• Career Advancement Opportunities
• Free ice cream every time you work and discount on products you want to take home
• Substantial amount of tips

Job Summary
We are seeking an experienced Manager/Assistant Mgr/Shift Lead to join our team! You will be responsible for the restaurants operational performance during your shift. You will supervise staff, help customers, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Maintain appropriate inventory levels, and restock when necessary
• Make Ice-cream, build/decorate cakes, cup cakes, waffles, etc.
• Cake Decorating experience is a plus
• Train and manage employees and assign duties as needed

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills