Field Service Technician - Medical Supplies

Are you looking for a fulfilling and exciting career in the medical supply industry? Look no further than HME Specialists, the leading provider of home medical equipment in New Mexico. We are currently hiring for a Full Time Field Service Technician for Medical Supplies position in Silver City, New Mexico. As a Field Service Technician for Medical Supplies at HME Specialists, you will have the opportunity to directly impact the lives of our customers by ensuring timely and accurate delivery of medical equipment and supplies.

You will be the face of our company, providing exceptional customer service and problem-solving skills to ensure the best possible experience for our customers. Joining our team means being a part of a customer-focused and energetic company culture. You will work in a forward-thinking and professional environment where your contributions to our team will be valued and recognized. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. We offer a competitive pay of $16.50 per hour for this Onsite position.

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

As a Field Service Technician for Medical Supplies at HME Specialists, you will play a crucial role in our team by driving a truck or van for the delivery and setup of home medical equipment to our valued patients' homes. You will also have the opportunity to educate patients on the proper use of the equipment, ensuring their comfort and confidence in their healthcare journey. In addition to your delivery responsibilities, you will be responsible for listening to and resolving any service complaints that may arise, showcasing your empathetic nature and problem-solving skills. At times, you will also assist with warehouse duties, contributing to the overall efficiency of our operations.

Your dedication to our customers and your willingness to go above and beyond will make you a valuable asset to our team.

To be successful as a Field Service Technician for Medical Supplies at HME Specialists, you should possess a set of key skills and qualifications. While prior home medical delivery experience is preferred, it is not a requirement. However, the ability to work flexible hours is essential for this role, as you will need to accommodate patients' schedules and ensure timely delivery of medical equipment. Excellent communication and interpersonal skills are crucial, as you will be responsible for educating patients on the proper use of equipment and resolving any service complaints that may arise.

Additionally, being detail-oriented and organized will aid you in accurately setting up equipment and keeping track of necessary documentation. At HME Specialists, we are committed to your success and offer comprehensive training to equip you with the knowledge and skills needed to excel in this role.

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!