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Verified Pay $21 to $21.50 per hour
Hours Full-time, Part-time
Location Santa Clara, California

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About this job

Job Description

Job Description

Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Title : Client Experience Representative

Job Type : Full Time - Regular

Job Location : Santa Clara, CA, 95054

Weekly Hours : 40 hrs./week

Shift Time : 8am to 8:30pm ( 8hrs shift ) ( M – F )

Pay Rate : $21 to $21.50/hrs.

Req# 29204

Duties and Responsibilities:

· Sort, deliver and pick-up mail and packages according to established time frames and service standards.

· Prepare materials for mailing including: addressing, stuffing envelopes and making labels.

· Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.

· Be able to learn international shipping (Previous experience helpful)

· Verify and correct mail using available tools.

· Maintain all logs and reporting documentation as required.

· Assist with loading and unloading of deliveries as needed.

· Maintain shipping and receiving area as required.

· Receive and log all incoming items, letters and packages, including certified, registered, return receipt, UPS, Federal Express and DHL.

· Keep supervisor/manager advised of associate or employee moves or requests, and other related matters.

· Coordinate special messenger services, air freight, etc.

· Assist with security and monthly measurement reports as required.

Qualifications

The successful job seeker must be able to demonstrate the following qualifications:

· High school diploma or equivalent (GED) preferred

· Minimum of 1 year customer service related experience preferred

· Minimum of 6 months demonstrated knowledge and experience in Mailroom Operations

· Excellent communication skills both verbal and written

· Ability to effectively work individually or in a team environment

· Competency in performing multiple functional tasks

· Ability to meet employer's attendance policy

· Keyboarding and windows environment PC skills

· Lifting up to 50 pounds

· Standing for long periods of time (8 hrs/day)

· Significant walking

· Flexible scheduling (Monday through Friday), varied starting time

· Shifts are 8 hours/day, 40 hours/week, and overtime as required

Pay Disclosure:

"The pay range for this position starts at $21 however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at recruitingsupport@exelatech.com.

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Company Description
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/

Company Description

Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/