Administrative Services Coordinator

Job Title: Administrative Assistant
Location: Bradenton, FL
Duration: 6 Months (with possible extension)

KEY RESPONSIBILITIES:

• Assess all incoming requests for Professional Services, coordinate scheduling with our Partners, Vendors and Internal teams.
• Track time and expenses for all projects via Salesforce.
• Responsible for all Professional Services billing based on completion of projects/service work.
• Manage onboarding of vendors & support purchase order process.
• Manage Insurance Certificates, local licenses and requirements.
• Manage vendor & Professional Service contracts – utilize DocuSign for execution where required.
• Maintain Statement of Works, Opportunities, Service Requests & Leads via Salesforce
• Ensure each customer is given the necessary services and follow up to fill ongoing service needs.
• Maintain good relationships with Partners and Professional Services Customers.
• Expand the list of resources and providers to assure there are no gaps in services.
• Respond to email inquiries, develop, and organize file structures.
• Coordinate teams/zoom meetings with vendors, customers & internal teams.

REQUIRED QUALIFICATIONS:

• High School Diploma
• 2+ years of experience in a customer facing role providing administrative commercial experience or field service coordination.
• 1+ years of experience with MS Office to include Word (mail merge) and Excel (pivot tables, Vlookup and complex calculations)

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree
• Tableau experience a plus
• Excellent customer service and problem-solving skills.
• High quality organizational skills.
• The ability to work well under deadlines and to multitask.
• Excellent verbal and written communication skills.
• Experience with using the Salesforce CRM platform.