Team Lead at Dog Daycare (Full-Time)

Responsibilities

• Coach and lead our team with positivity, kindness and confidence
• Handle daily operations for opening/closing shifts
• Lay out daily schedule for humans and dogs
• Ensure completion of daily goals
• Work with the front of house team to ensure all health and behavior notes are documented and communicated
• Complete meet & greet dog behavior assessments
• Orchestrate grooming and enrichment services and other events
• Assist in training new employees

Job Description

As a Team Lead, in our Back of House department, you will have the opportunity to lead energetic and like-minded dog loving teammates, supporting and guiding them to meet daily goals. In addition to positivity, kindness and confidence, flexibility and time management are important skills for our ideal Team Lead. Every day is both the same and different!

If you excel in time management, organization and love to clean, coach and help build confidence for and with those around you, Camp Bow Wow may be a fit for you!  

What will I do?

• Support and coach our team
• Transport dogs to and from Cabins/Play Yards/Parents on schedule
• Layout the daily schedule of grooming, enrichments, breaks etc.
• Play with and engage with up to 25 dogs daily of varying sizes, breeds, and temperaments. (No breed restrictions here!)
• Ensure dog’s play and resting areas are clean and well maintained
• Complete and assign out daily and weekly checklist items
• Read and interpret feeding and medication instructions for proper administration
• Communicate important health and safety information with the Front of House team
• Lead new clients through the meet and greet dog interview visit and provide tours
• Operate check ins/outs/payments/reservations/emails/phone calls/in person client questions and other additional duties as needed

Benefits

• Tips Earned; in addition to hourly pay rate (averaging at least extra $1/hour)
• Bring your dog to Day Care for free (some requirements apply)
• Higher premium pay rates for working on a recognized holiday
• 401 (k) retirement plan with company match
• Sick Time Off accrual for all employees
• Paid Time Off (PTO) accrual for full time employees
• Health Care reimburse for full time employees 
• Discounts on boarding, grooming and enrichment services
• Unconventional work environment with diverse and passionate teammates
• Entry-level positions with invitation for room to grow with the business
  
  A local business 15 years strong, backed by a franchise over 200 strong, Camp Bow Wow is proudly operating as a family and veteran owned Day Camp and Boarding facility to serve the dogs of the Rochester, NY area. We recognize trust is something that needs to be earned of our Pet Parents, and of our employees and for that reason, it is important to us that we are growing and improving continually.
  

At Camp Bow Wow, we understand the importance of a positive work-life balance, putting the needs of our people first, is the only way we can provide the best care to our Pet Parents and Campers.

Our team is made up of part and full time employees; we’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Paid sick time accrual occurs for all employees and Paid time off (PTO) accrual occurs for our full time employees. This time away from work, ensures our employees have time to spend with friends and family, to help them stay refreshed in their roles as dog caretakers. Thinking ahead for the future is just as important as day to day, and we are happy to extend the offer of a company 401 (k) match.

Camp Bow Wow has a supportive team of like-minded dog lovers, who ultimately seek to provide the best care to our furry Campers and have fun while getting paid. If dogs are your thing, and you’re looking for a non-conventional work environment with fun and caring people, we hope you’ll apply and grow with us!