Front Desk Receptionist - Ophthalmology

Nevada Retina Associates is seeking an enthusiastic and energetic Front Desk Receptionist for our Reno office. Ophthalmic/Optical or medical/dental office experience is preferred. We are looking for a hard working person who is dependable, punctual, and has excellent customer service and patient communication skills.

Job Duties:

This position is responsible for the day-to-day duties of the front desk which includes check in/check out of patients and scheduling follow up appointments. Answering phones , routing calls, and fielding triage calls for new and existing patients. Collecting patient copays and balances. Inputting accurate data for scheduling, insurance, and demographics into our Practice Management system. This position makes a pleasant first and last impression with our patients.

We require the individual to be dependable, responsible, flexible with hours and confident with multi-tasking to help the front office stay on top of patient care. 

Job Requirements:

• 2+ years experience in a medical office preferred. Ophthalmology or Optometry a plus.
• Effectively communicate information to patients, doctors, technicians and referring physicians.
• Excellent people skills, a team player attitude, and ability to work with diverse individuals in a complex organization and establish strong, cooperative working relationships.
• Reliable, dependable, and punctual
• Excellent problem solving skills including the ability to adjust to unexpected situations.
• Demonstrate empathy, concern, good listening skills and compassion for all patients.
• Proficiency using a Scheduling Program; also Outlook, Word & Excel experience preferred.
• Must be a self-starter and a multi-tasker with strong organizational skills.
• Spanish bilingual a plus but not required.

High School Graduation or equivalent a must. Some advanced education/certifications highly preferred.

We offer a competitive hourly wage and as well as a comprehensive benefits package including paid time off, quarterly incentive bonus, medical, dental, disability, life insurance and a 401(k) plan with employer contribution.

Nevada Retina Associates is an Equal Opportunity Employer.