Administrative Support Coordinator (Hybrid)

Administrative Support Coordinator (Hybrid)

Location: Plymouth, MN

We are looking for someone to join our team!

North Country Business Products has an amazing full-time, hybrid opportunity for an Administrative Support Coordinator. This position requires someone who has excellent customer service, multi-tasking, data entry, and problem-solving skills as well as the ability to work well under pressure. If this sounds like something you would be interested in, we would love the opportunity to speak with you!

This is a hybrid position with in-office flexibility 3 days a week to our Plymouth office location after the initial training period.

WHO WE ARE – 100% Employee-Owned Technology Company

When you join our company, you’re more than an employee. You’re an associate and contribute to NCBP’s ownership culture, which means that you share in the value of our profits and our success.

WHO YOU ARE:

The ideal candidate enjoys interacting with our clients and creating a positive experience, someone who enjoys working in a strong team environment, and is able to juggle multiple tasks simultaneously.

WHAT WE’RE LOOKING FOR

• 1+ years of experience in Point of Sale or in a similar customer service/call center industry environment strongly preferred.

• Experience scheduling multiple teams.

• Excellent communication (verbal, written, and active listening)

• Customer service, computer, and data entry skills required.

• Solid aptitude and proficiency with Microsoft Office and Outlook are required.

WHAT YOU’LL BE DOING

The Service Coordinator will act as the first point of contact for our clients seeking support. This position will answer incoming calls and respond to email requests; ask appropriate questions to understand, direct, and schedule service incident requests; coordinate and communicate with both clients and associates regarding the status and needs of service incident requests; and provide general client services. In addition, this position may provide general administrative support for service operations including ensuring efficient, timely, and accurate processing of information that includes data entry, inventory duties, maintaining organized records, and other administrative functions.

WHAT WE HAVE TO OFFER

• Competitive compensation and benefits package
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Paid Time Off (PTO) and Paid Volunteering Time Off (PIC)
  • Medical, Dental, Vision, and more!
  • Computer Purchase Program

We attribute our growth and success to the spirit and integrity of our associate owners. From entry-level to leadership positions, we offer challenging career choices and growth potential. If you want to be part of an innovative company and truly share in our success, take a look at what we have to offer!

Come visit us at www.ncbpinc.com

NCBP is Employee Owned and Operated.

NCBP is an Equal Opportunity Employer. It is our policy not to discriminate against any applicant or associate because of age, sex, gender, marital status, genetic information, status with regard to public assistance, veteran status, race, color, religion, national origin, disability or any other protected characteristic protected by federal, state or local law.