Billing Analyst

3Play Media is a rapidly growing, profitable tech company that directly impacts the lives of millions of people each day. Our mission is simple: make video accessible to everyone. We do this by delivering the leading closed captioning, transcription, audio description, and translation solution to over 10,000 global media, enterprise and higher education customers. Founded at MIT Sloan in 2008, 3Play Media is headquartered in Boston's vibrant North End.

About the Job

The Billing Analyst role will be responsible for the day-to-day order to cash operations of the company, including invoicing, cash and collections activities. The Billing Analyst will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. The ideal candidate has a keen attention to detail and strives to continuously improve the Company's quote to cash process across all subsidiaries.

Duties and Responsibilities

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Manage the company finances inbox to answer customer and sales inquiries regarding customer receivables and new customer onboarding
• Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients
• Prepare analytical and ratio analysis in relation to A/R for management to gain a better understanding of how collection efforts are progressing and reporting results to management
• Perform monthly balance sheet reconciliations
• Ad hoc reporting and analysis as required

Position Requirements:

• 3+ years-experience in accounts receivable or related roles
• Understanding basic principles of finance, accounting, and bookkeeping
• Superb time management and attention to detail
• Ability to operate and prioritize tasks in a high-volume, tech-oriented environment
• Proficiency with Microsoft Excel
• Experience in NetSuite a plus
• Strong mathematical skills
• Experience in driving process improvement

Our Promise to You:

• We have an awesome work environment! Our team works hard but loves to have fun. We have company sponsored events like 3plympics, holiday tastings, summer outings and much more.
• The work is exciting and gratifying, and you would make a direct impact on our success.
• Located right in the North End with plenty of space and natural light. Our kitchen is always stocked and we subsidize transportation costs.
• From professional growth and development opportunities to competitive compensation and personalized benefit plans, we've got you taken care of.
• We display, respect, and embrace inclusion. 3Play Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.

3Play is committed to pay transparency, and we provide salary range information to all applicants. If you would like to see salary range information prior to submitting an application, please contact.

Beware of job scam fraudsters! Our team uses 3playmedia.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone using a different email domain claiming to be from 3Play about a job offer, please report it as potential job fraud to law enforcement and to