Assistant Site Manager

Summary: Lavell Village apartments is a 49 unit Tax Credit property. The Assistant Resident Manager is responsible for assisting the Senior Site Manager in the oversight of the daily operations of the assigned property. Responsibilities include but are not limited to assisting with the completion of documentation for resident files and/or property management, answering incoming phone lines, filing, posting of rent bills, managing work orders, interacting with residents and reception of walk-in inquiries. The Assistant Resident Manager may be required to

Qualifications Requirements: The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made (except experience levels) to enable individuals with disabilities to perform essential job functions.

Education and/or Experience: Education and/or Experience: At least 2 years’ experience in a professional office and/or 2 years’ experience assisting in the management of an apartment complex; subsidized housing experience preferred.

Job Knowledge/Skills:

1. 1. Commitment & enthusiasm toward achieving Burbank Housing’s Mission and Vision Statements.
   2. Ability to work cooperatively and effectively with a diverse group of people.
   3. Strong oral and written communication skills.
   4. Strong time management skills and ability to multi-task.

Language Skills: Proficiency in English is required in both spoken word and written language. Ability to read and interpret rental agreements, government regulations, and budgets. Ability to write effective business correspondence. Ability to effectively communicate information and respond to questions from groups and individuals.

Proficiancy in Spanish is preferred.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Attention to detail and a high degree of accuracy is required.

Reasoning Abilities: Ability to analyze and interpret technical procedures and instructions. Ability to collect data, establish facts, and draw valid conclusions.

Management Skills: Ability to supervise, train, and direct on-site staff. Must be detail oriented, well organized, and must be sensitive to the needs and concerns of tenants and staff.

Other Skills and Requirements:

1. Possession of a valid California Driver’s License, maintain a satisfactory driving record, reliable personal transportation and automobile insurance per requirements of the State of California.
2. Working knowledge of computer software and systems: Microsoft Office competency required.
3. Ability to quickly gain competency in Yardi Voyager and/or other software related to property management.
4. Satisfactory criminal background history for employee and adults age 18 years and older who reside with employee.

Physical Demands: While performing the duties of this job, employee is regularly required to walk; climb stairs, sit; use hands to handle objects/operate keyboards, tools or controls; reach with hands and arms from the waist and above the shoulders; stoop; kneel and crouch; lift up to 30 pounds; see, talk and hear. A pre-placement physical is required.

Work Environment: The noise level in the work environment is usually moderate.

Position type and work schedule:

This is a full-time position. The work schedule is Monday-Friday, from 8:30am – 5pm, with ½ hour meal period. This is an in-house position. Requests for hybrid schedules will be reviewed and evaluated on an individual basis by the director of the department and must be approved by the Director of HR.