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in Somerset, KY
Assistant General Manager
•9 days ago
Estimated Pay | $12 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Somerset, Kentucky |
Compare Pay
Estimated Pay We estimate that this job pays $11.57 per hour based on our data.
$10.23
$11.57
$14.2
About this job
Job Description
Job Description
Benefits:
The Assistant General Manager is a member of the Executive team at the property. The AGM assumes the responsibilities of the General Manager in his/her absence, and is therefore expected to conduct themselves professionally in all matters. The AGM may work regularly scheduled front desk shifts.
Responsibilities:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
The Assistant General Manager is a member of the Executive team at the property. The AGM assumes the responsibilities of the General Manager in his/her absence, and is therefore expected to conduct themselves professionally in all matters. The AGM may work regularly scheduled front desk shifts.
Responsibilities:
- Supervise and schedule front office staff on a day-to-day basis
- Ensure high guest service standards in accordance with policies
- Assist and train front desk associates to ensure optimum occupancy and ADR
- Attend to guests' inquiries, requests, complaints and compliments
- Monitor departmental costs to ensure performance against budget
- Assist with adherence to and implementation of brand standards
- Complete required reporting according to corporate policies
- Oversee staff training to ensure ongoing delivery of quality guest service
- Create schedules to fit controls according to labor budget
- Oversee and complete housekeeping monitoring reports
- Attend crisis or emergency situations as necessary
- Record the details of events and take necessary actions
- Assist with the supervisions or department heads
- Communicate effectively with other operating departments
- Display a high degree of professionalism and integrity as befitting a member of management
- Any other tasks not explicitly listed but benefits the business or deemed as necessary