SBA Operations Manager

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our lending team as the SBA Operations Manager and take your career to a level unattainable in a traditional bank environment! The SBA Operations Manager is responsible for managing the loan processing and closing, portfolio management and loan compliance efforts of the Bank's SBA Loan department. This role will take ownership of the department's operations support needs and manages the performance of the SBA Processing Administrator, Portfolio Manager and Compliance staff as well as future administrative associates.

The SBA Operations Manager position is a remote position that. Please send a resume to apply.

Primary Duties and Responsibilities:

• Processing- Oversee and manage the processing team during packaging and closing of SBA loans in compliance with SBA and bank guidelines.
  
• Portfolio Management- Manage SBA Portfolio Management during annual review process, including site visits and financial reviews.
• Compliance- Manage SBA Compliance during post-closing and compliance reviews in accordance with the applicable SBA SOP and Bank policies. Oversee the review of SBA applications and documentation for accuracy, completeness and compliance with SBA and Bank policies.
• Leadership- Manage the performance of the SBA Processing Administrator, Portfolio Manager and Compliance staff as well as future administrative associates. This includes hiring, performance annual reviews, training and supporting staff.
• SBA Regulatory Knowledge- Display and maintain extensive knowledge of SBA loan program SOP for SBA loan programs, portfolio servicing, and compliance to insure loans are processed thoroughly and documented for closing in compliance with the current SBA SOP. Monitor and assess SBA changes and updates to ensure staff are on the cutting edge of SBA processing, servicing and compliance procedures and requirements.

Additional Responsibilities:

• Provide outstanding service to all Bank clients via phone, email, or in person, answering questions about the client's relationship with the Bank.
• Continually assess and evaluate current policies and procedures to identify opportunities for improved customer experience and efficiencies.
• Originate and manage third party vendors in support of SBA lenders.
• Refer clients to appropriate bank support personnel as possible.
• Make recommendations for the continuous improvement of the SBA Lending process.
• Prepare periodic reports for management as needed.
• Participate in and successfully complete ongoing compliance training as required.
• Perform all other general support and special projects requests as assigned by SBA Division Executive.

Specific Requirements:

• High School Diploma or equivalent required; associate or bachelor's degree preferred.
• Wide-ranging administrative support experience, in-depth knowledge of SBA lending programs; or any equivalent combination of education, training, or experience which provides the required knowledge, skills and abilities.
• Extensive knowledge of SBA Standard Operating Procedures.
• Significant management/team leadership experience.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like-minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Physical Demands:

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.