Shift Lead - evenings and weekends (part time)

Benefits/Perks

• Flexible Scheduling that ranges from weekdays to weekends between 10 AM and 11 PM
• Competitive Compensation
• Career Advancement Opportunities
• Free ice cream every time you work and discount on products you want to take home
• Substantial amount of tips

Job Summary
We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurants operational performance during your shift. You will supervise staff, help customers, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Maintain appropriate inventory levels, and restock when necessary
• Make Ice-cream, build/decorate cakes, cup cakes, waffles, etc.
• Cake Decorating experience is a plus

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills