CARE Outreach Specialist

At Gloria Gates CARE, our mission is to empower Medicaid and Medicare members in disadvantaged healthcare landscapes across the United States by pioneering a new standard of compassionate excellence. Through an integrated approach to whole-person care, we strive to transcend traditional healthcare models, ensuring comprehensive support that addresses not only physical health but also mental, emotional, and social well-being. We are seeking highly organized, proactive, compassionate individuals to join our team as a CARE Outreach Specialist to support our members, their families, and our clinical team.

As a CARE Outreach Specialist, you will play a pivotal role as the face of our company in the community. Your role involves engaging with community members, promoting brand awareness, and serving as a vital link between the heart of our organization and the local community. If you embody a high-energy, positive, and professional demeanor, and find joy in meeting new people, we would love to connect with you!

WHAT WE OFFER:

• Company paid premium: Medical, Dental, Vision
• 20 days paid vacation 9 paid holidays
• 401K retirement savings plan
• Competitive compensation package
• Paid training
• Opportunities for career growth and development
• Contribution to a positive impact on the community

KEY RESPONSIBILITIES:

• Conduct outreach and attend community events to represent Gloria Gates CARE and enhance its visibility.
• Present Gloria Gates CARE mission and values in front of audiences of varying sizes.
• Ensure consistency in messaging and representation of the Gloria Gates CARE identity.
• Engage and nurture potential members and their families by providing information about our CARE services.
• Actively network and collaborate with community leaders and influencers to identify opportunities to connect with current Medicaid and Medicare recipients.
• Identify partnership opportunities to further our brand presence.
• Ability to transition into a Member CARE Advocacy role, building on the relationships established through outreach.

EXPECTATIONS:

• Commitment to the mission of Gloria Gates CARE.
• Demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and the healthcare team.
• Valid driver’s license and reliable transportation.
• Willingness to travel in the community up to 80%
• Ability to work independently and within a team.
• Basic computer skills.
• Proficiency in Microsoft office software and communication tools.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Maintain confidentiality and protect the practice by abiding by all laws and principles related to confidentiality; keep information concerning practice operations, members, their families, and staff confidential.
• Successful completion of background check and drug screen
• Maintain compliance with all Gloria Gates CARE standards, including Conduct, Compliance, and all other policies and procedures.

EDUCATION AND EXPERIENCE:

• High school diploma or GED equivalent.
• Previous experience in healthcare or related industries is a plus.

Gloria Gates Care is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.

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