Nursing Assistant II + Clerical (Clinical Support Tech II) - Neurosurgery Acute Care /ENT Unit

Description

Looking for a highly engaged, team-oriented candidate to join our dynamic culture!

Nursing Assistant II + Clerical (Clinical Support Tech II) needed for Neurosurgery/ENT Acute Care Unit at UNC Medical Center in Chapel Hill, NC. This is a 24-bed unit caring for patients who are primarily post-operative. The ENT patient population typically present with head and neck malignancies, often requiring glossectomies, radical neck dissections, free and rotational flaps, thyroidectomies, tracheostomies, and laryngectomies. Our Neurosurgery patients typically present with brain and spinal injuries, brain tumors, and stroke. Our team prides itself on leading the way in patient care through collaboration, compassion, competence, and continuous encouragement. Through interdisciplinary partnerships and a strong focus on sustaining a positive, healthy work environment, we consistently provide excellent, patient-centered Carolina Care. You will be able to utilize all of your NAII skills in this role!

Our unit has received two consecutive Gold Beacon Awards for Excellence. The AACN created the Beacon designation to recognize individual units that have set a path to excellence in an effort to highlight units that distinguish themselves in every facet of patient care. Recipients of a Beacon designation demonstrate excellence in sustained unit performance and patient outcomes.

This is a 36 hours per week position; working 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive STATE benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a weeklong Hospital Orientation (Monday through Friday, 7:30am-5:00pm), which is offered every two weeks.

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment. Coordinates the flow of communications on the patient care unit. The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager / charge nurse. Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.

Responsibilities:
1. Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies.
4. Provide administrative and clerical support including PI audits and data entry
5. Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
6. Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measure and record vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
7. Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● Listed as Nursing Assistant II with the North Carolina Board of Nursing.
● Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
● Cardiopulmonary Resuscitation (CPR) certification
Professional Experience Requirements:
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: 7 Neurosciences

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $18.20 - $25.86 per hour (Minimum to Midpoint)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.