Innovation Engineer - IT Solutions (Sign-on bonus)

Cleaver-Brooks is seeking a highly motivated and creative individual to join our team as an Innovation Engineer focused on IT solutions. In this role, you will be responsible for conceptualizing, designing, and implementing cutting-edge hardware and software solutions that enhance the overall efficiency, productivity, and user experience for our company's end-users. The ideal candidate will possess a strong background in IT, a passion for emerging technologies, and a track record of successful innovation.

****Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!****

Job Location: Thomasville, GA (relocation assistance offered)

Sign-on Bonus Details:

• Qualified IT candidates with 3-5 years of relevant end user solutions experience will receive a $2500 signing bonus! ($1500 paid upon hire, and $1000 paid at 90 days)
• Qualified IT candidates with 5+ years of relevant end user solutions will receive a $5000 signing bonus ($3000 paid upon hire, $2000 paid after 90 days)

Essential functions:

• Accountable for the solutioning and planning of all end user computer devices at a site.
• Provides technical expertise and guidance in the areas of end user compute components. Analyze performance in order to determine the need for repair or replacement.
• Provide forward thinking, outside the box solutions for IT improvement across all sites, including single end user experience and training/conference room solutions.
• Provide site lead support to cover for PTO.
• Provide secondary level technical support for all sites.
• Escalate to third level helpdesk support contacts in the areas of desktop, server, networking, and communications.
• Must possess and apply intellect, judgment, and troubleshooting skills to achieve required results.
• Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with manager positions in similar industries or situations.
• Position requires frequent exercise of decision making and problem solving, and occasional policy or procedure interpretation skills.
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required.
• Position requires ability to work in a normal computer operations environment.
• Stays current with changes in technology as well as changes within the Corporation. Uses this knowledge to recommend improvement in systems and procedures.

Other Duties:

• As assigned

Basic Requirements:

Education: Bachelor’s Degree preferred.

Experience:

• 5 years or more in IT environment.
• At least 3 years or more directly responsible for desktop/laptop/server administration.
• Must possess thorough and relevant computer/systems administration and operations knowledge in the area of desktop, laptop, and end user device technologies (hardware and software).
• Relevant industry certification(s), preferred

Benefits of Being a Cleaver-Brooks Employee:

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.