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in Holland, OH

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Estimated Pay $18 per hour
Hours Full-time, Part-time
Location Holland, Ohio

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Estimated Pay
We estimate that this job pays $17.78 per hour based on our data.

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$17.78

$27.9


About this job

Job Description

Job Description
Description
Exciting Opportunity: Join Our Team as a Call Center Representative!


Position:
Call Center Representative
Company: This Is Voice
Location: Holland, OH
Salary: $37,890 to $43,560 per month
Schedule: 8 hours per day, Monday to Friday


How to Apply:
Submit your resume through this platform to be considered.


Job Description:

We are seeking a dedicated and enthusiastic Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls. You will provide excellent customer service and support to ensure customer satisfaction. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others.

Key Responsibilities
  • Answer incoming customer calls and assist with inquiries, issues, and complaints
  • Make outbound calls to follow up on customer inquiries or resolve any outstanding issues
  • Provide accurate information and guidance to customers regarding products or services
  • Maintain a high level of professionalism and ensure a positive customer experience
  • Document all customer interactions and update customer records as necessary
  • Collaborate with other team members and departments to resolve customer issues


Skills, Knowledge and Expertise
  • High school diploma or equivalent
  • Prior experience in a customer service or call center position is preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and the ability to think quickly on your feet
  • Ability to work well under pressure and handle escalated customer calls
  • Proficiency in Microsoft Office and other computer programs


Benefits
  • Competitive monthly salary.
  • Full-time position with regular hours (Monday to Friday).
  • Supportive and collaborative team environment.
  • Opportunities for professional growth and development.

How to Apply:

If you are a customer-oriented individual with excellent communication skills, we invite you to apply for this exciting opportunity with This Is Voice. Submit your resume through this platform to be considered. This Is Voice is an equal opportunity employer, and we encourage applicants from all backgrounds to apply. Join us and be a part of a team that values your contributions to our success!