On-Call Staff

The On-Call Staff member is responsible for assisting peer support services; serves as an advocate; refers participants to information and resources in a variety of behavioral health and community settings; links participants to community resources such as food, clothing, housing, clothing and other basic needs. Provides peer support and advocacy to clients and interacts with participants, staff, service providers and community partners with the highest level of professionalism and ethics. This is an on-call, as needed position with no set hours or schedule.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Essential Job Functions:

• Conduct hourly walk-throughs of all areas of the property to inspect security, housekeeping, maintenance/condition of the premises, and observe resident activity and behavior.
• Enforce housing rules fairly and consistently
• Conduct resident room inspections as assigned by the Program Manager.
• Create a daily shift log that notes time-stamped events and other information that should be communicated to other program staff.
• Interact with residents throughout the shift
• Answer phones, sort mail, greet visitors, and otherwise screen walk-ins as a first point of contact
• Accompany residents to secured areas to distribute food items, cleaning products, and grooming/hygiene supplies as needed throughout the day.
• Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.

KNOWLEDGE, SKILLS, and ABILITIES:

Minimum education, experience, technical and communication skill levels, and license/certificates normally required to perform the duties of this position.

• To ensure a potential conflict of interest isn't present, please disclose if you are currently receiving services from any of our MHAOK programs during the application process.
• High School Diploma or GED required.
• Be stabilized in recovery for a minimum of one year.
• Minimum education, experience, technical and communication skill levels and licenses/certificates normally required to perform the duties of this position
• Must be 21 years of age or older.
• Must have reliable transportation to work
• Basic computer skills required
• Be available on-call for a variety of shifts like weekend, evening, and overnight shifts.

WORKING CONDITIONS and PHYSICAL DEMANDS:

Typical working conditions and physical conditions associated with this position,

• Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely.
• Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
• No environmental hazards are encountered in normal performance of job duties.
• Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.
• Physical ability to move 25 pounds on occasion.
• Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
• Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
• Ability to safely and properly use office equipment.