Executive Administrative Assistant

The Executive Administrative Assistant is responsible for maintaining the administrative organization and effectiveness of the

Administrative Department. This is accomplished through basic administrative support, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and

professional manner. Additional responsibilities may include booking and coordinating smaller events.

Eden Resort & Suites EEO Statement:
The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

$20 hourly to start

Duties and Responsibilities:

• Greets office visitors and receives telephone calls as back up to GM or overflow dales inquires
• Performs daily office duties including proposals, contracts, filing, and internal/external communication
• Answers phone lines in a timely manner
• Takes messages, directs calls, or handles basic inquiries
• Distributes daily mail
• Take minutes and participates in weekly operations staff meeting; distributes minutes before stand-up meeting the next day
• Collects weekly schedule of managers and distributes MOD schedule to operations staff and managing partner
• Files MOD report, scanning operations team daily
• Keeps log of IT tickets and projects for approved IT consultants
• Order phones, computers, etc. through purchase order process
• Maintains hotel managers contact list
• Files incident reports and/or general insurance claims
• Creates extensions and moves phone extensions
• Creates or deletes email addresses and email distribution lists
• Provides access to share drives for new associates, eliminating access to those no longer employed
• Set up Zoom meetings when needed
• Provides assistance to the GM in managing communications with ownership entities, specifically during the annual budgeting and business planning process
• Is familiar with financial chart of accounts, assisting with invoice approval when relevant; and assisting the GM in providing timely responses to accounting
• Other duties as assigned by management

Essential Skills:

• Strong organizational and time management skills
• Excellent verbal and written communication skills 
• Proficient in MS Office Suite and other relevant software 
• Excellent customer service skills
• Ability to multitask and prioritize tasks effectively 
• Discretion and professionalism in handling confidential information

Education and Experience:

• High school diploma required; additional qualifications in Office Administration or related fields are a plus
• Previous experience in a similar role, preferably in the hospitality industry 

The Eden Resort & Suites offers a collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilitates, and exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premiere destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. Our core values are at the heart of all that we do and are key to our enduring success. Team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member.

BENEFITS:

• 401(k)
• Dental Insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Employee Assistance Program
• Vision insurance