Order Entry - Office Assistant

Opening for an Order Entry/Office Assistant to join our growing team!

We are a fast growing company seeking team players to become part of our future success. We have been in business since 2002 and have been listed in the top 5000 fastest growing companies in the US for the last 2 years. We are customer service focused and have had continual growth in the industrial distribution industry. We also offer quarterly bonus's and Christmas bonus's when goals are met.

The right candidate will possess a strong work ethic, a "Can Do" attitude, the ability to work in a team environment, has a sense of urgency, detailed oriented, critical thinker, has the ability to prioritize and multitask, is willing to learn new tasks, is well organized, has the ability to provide excellent customer service and is solution driven. Quickbooks experience and CRM experience is a plus but the right person can be trained.

Duties to include, but not limited to:

• Set up new customers.
• Have a full understanding of pertinent documents to be uploaded into data base. Eg: Sales Tax Exemptions, Credit Applications, Purchase Orders, Terms & Conditions.
• Enter customer orders for products of our top manufacturer.
• Become familiar with products.
• Prioritize orders based on urgency, customer, and size.
• Work closely with Shipping Department to ensure expedited orders are shipped within the required time frame for customer needs.
• Determine location where the order should be shipped from based on inventory availability and what would best suit the customer’s needs.
• Have an understanding of inventory; “Supply & Demand”.
• Make recommendations for stock orders as needed. Place order and track accordingly.
• Have an understanding of freight terms and services.
• Credit card processing.
• Invoicing.
• Respond to customer inquiries accordingly.
• Assist Accounting Manager with vendor / customer discrepancy resolutions.
• Assist in answering phones as needed.
• Miscellaneous office duties and projects.

This position reports directly to Accounting Manager and may require assisting with project requests from other members of the Management Team.

Requirements

• High School Diploma or equivalent
• Working Knowledge of Windows 10 & Outlook
• Experience working in an office setting.
• Accurate typing skills, 30+ WPM
• Excellent Communications & Phone Skills
• Ability to work in a team environment, including Cross Training, and assisting in other duties when co-workers are out of the office.
• Dependable & Responsible

Benefits

• Fun, positive, work atmosphere
• Quarterly and Year end bonus's.
• Full Benefits Package - Health, Dental, Vision and Life Insurance*
• Paid vacation*
• Paid sick time*