Cashier

The Service Cashier is primarily responsible for receiving payment from customers for goods and services, recording the amount received and accurately posting for it and accounting for it.

• Computes or re-computes the customer's final bill using the dealership computer system.
• Receives and issues a receipt for cash, checks and credit card payments, following the procedure set out for accepting payment (e.g., checks verified, etc.)
• Records amount received in the computer and secures monies in the register/drawer.
• Makes change and issues receipts to customers.
• Reviews and records totals as shown on the receipt tape and verifies against cash on hand.
• Refers customers who have additional questions or complaints to the service advisor or other appropriate person.
• Coordinates vehicle pick up with the service porters.
• Maintains Customer Satisfaction Index (CSI) rating as set by service manager.
• Ensures all service records are filed timely and accurately.
• Greets customers in a timely, friendly and professional manner.  Let customers who are waiting know that they will be helped soon.
• Attends meetings as scheduled.
• Ensure that work areas and customer waiting areas are kept clean.