Snack Bar Attendant

Related Titles: Server; Waiter or Waitress

Reports to: Dining Services Manager, Clubhouse Manager, Pool Manager

Supervises: No supervisory duties included in this position

Classification: Seasonal, Part Time and Full Time opportunities

Education and/or Experience

• Some High School education.

• Two years of comparable wait service experience preferred.

• The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations

• Greet and acknowledge members and guests.

• Is knowledgeable about the menus and offerings

• Ability to multi-task

• Learns members’ names and their special preferences.

• Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Provide food and beverage service to pool and tennis members and guests.

Job Tasks/Duties

• Sets up side station and performs assigned side (prep) work.

• Provides immediate attention to all members and guests upon seating.

• Distributes food and drink menus; answers questions.

• Ensure that the correct account numbers and names are given for billing.

• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions when asked.

• Places orders with kitchen; informs cooks about any special cooking instructions.

• Assembles food on tray; procures items from each station as necessary.

• Serves meals; places dishes by courses in front of each person.

• Checks back to ensure member and guest satisfaction; replenishes drinks as necessary.

• Clears tables, takes trash upon meal completetion.

• Verifies accuracy of prices, taxes, tips and other charges on all checks.

• Presents the bill.

• Handles all charges as prescribed by standard operating procedures.

• Keeps patio areas and pool perimeter clean.

• Clears, cleans and resets tables/chairs that have been vacated.

• Advises supervisor of any complaints as soon as they occur.

• Performs clean-up and closing duties as assigned by manager.

• Thanks members and guests; invites them to return.

• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

• Performs other appropriate duties assigned by supervisor.

Licenses and Special Requirements

• Texas Food Handler certification

• TABC Certification

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

• Working conditions are often hot, humid, slippery and wet.

• Able to work in a busy, noisy environment.

• Able to tolerate the smell of chlorine and frequent exposure to cleaning agents.

• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.

• Frequent lifting, bending, climbing, stooping and pulling.

• Frequent repetitive motions.

• Continuous standing and walking.