Program Coordinator

JOB PURPOSE:  The Coordinator will ensure the delivery of Girls Inc. programming is at capacity and of the highest quality in keeping with the Girls Inc. Experience, mission, and annual goals across teams in both school-based and center/community settings.

Centers:  

Hours: M-F: Between the hours of 8 am- 7:30 pm; some weekends will be required  

ESSENTIAL JOB FUNCTIONS: 

• With the support of the Program Director, deepen and widen the Girls Inc. of Memphis program reach to more girls and ensuring that we maintain mission alignment and quality delivery across teams 
• Identify and analyze opportunities for new partnerships with an emphasis on community partners to increase recruitment and retention  
• Plan, facilitate, prepare, and deliver new market expansion programming; ensure that curricula being facilitated meets Girls Inc. Experience standards and aligns with girls' needs and the agency mission 

• Recruit, hire, train, support, and evaluate program facilitators  
• Provide ongoing professional development for facilitators with support from Program Director and Vice President 
• Work closely with Program Director to ensure programming efforts are consistent with and supportive of the strategic plan 
• Ensure accurate record-keeping for monthly financials, quarterly program evaluation, and other reports that occur during the fiscal year  
• Ensure that financial documentation is accurate and submitted timely as specified, including financial deposits, intake forms, evaluations, etc. 
• Accurately track and record participants’ enrollment, attendance, and programming hours in Compass 360, JotForm and SharePoint 
• Communicate effectively with community partners, legal guardians and stakeholder through EZ text, Microsoft and phone  

• Engage in quality assurance practices for program excellence 
• Intentionally builds relationship with participant's legal guardian and community stakeholders  
• Implement quality assurance with facilitators in keeping with the Girls Inc. Experience  
• Submit monthly reports regarding programs, events, successes, and needs to supervisor 
• Provide any requested information for grants, funding applications, and reports in an accurate and timely manner 
• Establish, provide ongoing coaching and feedback to facilitator, as well as review staff annual objectives on a weekly, monthly, and yearly basis 

• Complete Strong, Smart, and Bold Outcomes Surveys to program participants ages 9-18 with the support of supervisor 
• Advocate in the community on behalf of agency, women and girls in keeping with the Girls Inc. public policy platform 
• Embrace challenges, new experiences, and be willing to be flexible and stretch to exhibit our learning and growth culture 
• Show up in the work with creative, entrepreneurial, upbeat, and collaborative spirit 
• Represent Girls Inc. of Memphis in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity and respect for others 
• Support all departments in agency events 
• Follow all agency policies and procedures as outlines in the employee handbook 
• Perform other duties as assigned, cheerfully 

Qualifications:  

• Bachelor’s degree in education, sociology, psychology, or related field or higher  
• Minimum of two years experience in program development, implementation, and evaluation in youth development and educational settings 
• Minimum two years of supervisory experience with a diverse population of staff and volunteers, including the ability to coach others on supervision 

• Experience in community and civic engagement and advocacy 
  

• Demonstrated ability in incorporating diversity of cultures, ethnicities, languages, abilities, and socioeconomic backgrounds with all stakeholders 

• Ability to work nights and weekends 
• A current valid driver’s license and car insurance