Collections Specialist

Do you have at least two years of collections experience and are proficient in Microsoft Office applications? Staffmark Riverside is hiring an experienced Collections Specialist for our client in Temecula, CA. We have partnered with the only solar panel installation company that 100% guarantees the amount of energy that your solar power system produces. You will be responsible for managing a portfolio of customer accounts, ensuring timely and accurate collections of outstanding accounts receivable. Help us contribute to a more sustainable future and apply for this exciting temp-to-hire opportunity!

Pay: $21-$25 per hour

1st Shift Hours: 8 am - 5 pm, Monday-Friday

Essential Functions:

• Manage a dynamic portfolio of customer accounts, including collections calls and email communications to collect outstanding balances
• Work with customers to identify payment plans and negotiate payment arrangements to bring delinquent accounts to current
• Review and reconcile customer accounts to ensure accuracy and resolve any billing discrepancies
• Maintain accurate and detailed records of all collection activities and customer interactions in the Company CRM
• Collaborate with cross-functional teams to identify and address root causes of delinquency and improve collections processes
• Stay up-to-date on all applicable laws, regulations, and Company policies and procedures related to collections
• Establish positive relationships with customers and internal stakeholders to promote a positive customer experience

Employee Benefits/Perks: We offer weekly pay by direct deposit or pay card, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, career advancement opportunities, a business casual dress code, and so much more!

Qualifications:

• High School Graduate or GED
• 2+ years of experience in collections or customer service (preferably in a solar or renewable energy company)
• Strong communication, customer service, and negotiation skills
• Knowledge of basic accounting principles and practices
• Proficient in Microsoft Office Suite and collections software
• Detail-oriented and able to work independently to meet goals and deadlines

If you possess the skills and experience we are looking for, click 'Apply Now' to submit your resume, and we will be in touch!

Contact Staffmark Professional Placement Riverside with questions.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.