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Platform Operations Specialist
| Estimated Pay | $59 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Auburn, AL, United States Auburn, Alabama |
Compare Pay
Estimated Pay$37.88
$59.38
$81.44
About this job
Job Summary:The Platform Operations Specialist joins our Information Technology team and oversees operations and maintenance related to our local payment partner's payments gateway. This role ensures peak performance and excellent availability of services. Collaborating within the Information Technology team, this role shapes practices to administer, monitor, and secure the technology crucial to our local payment partner's success.
Primary Responsibilities:
- Assist infrastructure and application engineering teams with deployments, troubleshooting, service requests, and change controls.
- Analyze, enhance, and develop operational procedures for our local payment partner's payments gateway.
- Identify and implement improvements in support services.
- Develop and refine documentation for processes and procedures supporting the payments gateway.
- Address and resolve service availability issues related to the payments gateway.
- Perform daily monitoring of logs, reporting relevant findings.
- Proficient in Azure Cloud fundamentals, encompassing compute, network, storage, logging, and role-based access controls.
- Familiarity with Microsoft Azure PaaS offerings or their AWS equivalents.
- Experience in DevOps tooling, managing repositories, CI/CD pipelines, and Infrastructure as Code (e.g., ARM Templates, Ansible, Bicep).
- Proficiency in modern DevOps tools such as Ansible, Docker, Kubernetes, Git, Vagrant, Jenkins, Visual Studio Code.
- Scripting/programming experience in BASH/Shell, PowerShell, or Python.
- Proven ability to deliver client-focused solutions based on customer needs.
- Effective project management skills, handling multiple projects simultaneously.
- Thrives on challenging and innovative tasks.
- Bachelor's degree in computer science, Software Engineering, Management Information Systems, Cyber Security, or relevant field (4+ years of work experience in software, infrastructure automation, or cloud engineering substitutes for a bachelor's degree).
- Understanding of highly available, zero-downtime infrastructure (IaaS, PaaS, containers).
- Experience in deploying, operating, and monitoring applications developed using C# & T-SQL.
- Knowledge of security principles (defense-in-depth, least-privileged, secure-by-design), PCI DSS, Agile/Scrum methodologies, and solutions for monitoring, logging, security, and scalability on Azure or AWS.
Action Orientation & Drive for Results:
- Proactive and results-driven approach, unafraid of challenges, consistently meeting or surpassing set goals.
- Analytical problem solver, adept at seeking effective solutions, and exploring multiple sources for answers.
- Eager to enhance productivity, efficiency, and quality of work by applying new learnings.
- Adaptable to change, comfortable handling uncertainty, quick and versatile learner, eager to experiment for solutions, and efficiently applying new learnings to improve work quality without prompting.
- Strong ability to interpret non-verbal cues, reason and manage relationships effectively.
- Customer-centric approach, dedicated to meeting customer expectations, and building and maintaining effective relationships.
Physical Demands & Work Environment:
- Occasional walking, sitting, using hands for objects, reaching, balancing, stooping, talking, or hearing.
- Occasional lifting and/or moving up to 15 pounds.
- 100% remote position requiring a suitable home office setup and self-management of schedule. Occasional travel for team functions possible.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that .
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
- Virginia residents may access our state specific policies .
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in French .
- Residents of countries governed by GDPR may access our policies .
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Your Privacy Choices