Sales & Service Representative

FUNCTION: The Sales and Service Representative will work with the office staff, installation crews
and customers to clearly communicate the project details, calculate bids, and update expenses during project changes, so that the customer is timely and accurately invoiced. Occasional service work in the field is also required.

POSITION REQUIREMENTS:
• A clear understanding of the operation of mechanical systems
• Ability to read and understand blueprints
• Mechanically inclined
• Strong communication and time management skills
• Proficient in Microsoft Excel, Teams, and Outlook, and a good understanding of the additional
Microsoft Office software
• Must have a valid driver’s license and be able to maintain company’s minimum vehicle insurance
standards

PRIMARY DUTIES:
• Receive and evaluates Requests for Estimates
• Review blueprints and evaluate mechanics of equipment for projects
• Prepares cost analysis in ComputerEase and Wright Plan with VB office staff
• Work with office staff on each Wright Plan quote prior to delivering to customer on payment terms • Reviews all estimates and revisions for completeness and accuracy
• Communicate the project’s details amongst staff members and respective customers
• Communicate with customers to ensure successful completion of projects
• Prepares reports as needed
• Develops and maintains cost data, including labor and equipment rates, installation methods and
production rates
• Work with Project Coordinator on scheduling both contract and T&M jobs
• Reply to all electronic messages on a timely basis
• Install and service equipment as needed
• Manage projects and subcontractors
• Dryer service work during harvest

WORKING CONDITIONS:
• Travel and overnight stays as needed based upon customers’ and managements’ needs • Subject to weather conditions when at job sites
• General office setting, behind the wheel or at customer sites

PHYSICAL REQUIREMENTS:
• Frequent sitting and use of computer and phone systems
• Need to climb and maintain body balance on ladders, scaffolding, or other high structures • Frequent Driving