General Manager

DESCRIPTION

Job description

Founded in 2007, Club Pilates is the nation's largest and fastest-growing Pilates franchise with locations in 33 states and 2 countries. Class formats target a wide range of clients needs from young to more senior and beginner to advanced. Club Pilates is the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre. Club Pilates has already sold more than 800 territories throughout the United States and Canada. Its over 500 instructors provide a current annual rate of over 7 million workouts to tens of thousands of members. In 2017, Club Pilates was recognized in Entrepreneur magazine's Franchise 500®, the world's first, best and most comprehensive franchise ranking.

The General Manager is responsible for driving growth and revenue at the studio, including memberships, sales packages, and retail. In this fast-paced and fun role, you will drive all parts of the sales funnel, beginning with leads through closing sales, be given daily, monthly and quarterly goals, supervision of instructors and lead a sales team and coordinate grassroots events. There will also be customer service and operational aspects to the role to create an incredible Club Pilates experience each time a member or lead comes into the studio.  Strong customer service skills, effective communication, team orientation, and a passion for sales and service are a must! Bonus points if you love fitness and Pilates as much as we do!

COMPANY OVERVIEW: 

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently established in 48 states and 13 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. 

Club Pilates has over 700 locations throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com 

POSITION: The General Manager will oversee all studio functionality from sales to studio operations. REQUIREMENTS: 

● 2+ years of fitness sales or relevant sales experience preferred 

● Confident in generating personal sales and supervising Sales Reps 

● Ability to manage and drive multiple revenue streams including memberships and retail ● Previous management or supervisory experience preferred 

● Must have excellent communication and strong interpersonal skills in person and over the phone ● Must be solution-based and results oriented, competitive spirit 

● Ability to recognize areas of improvement and make changes using good judgement ● An affinity and passion for fitness 

● Solid writing and grammar skills 

● Highly organized, proficient in data management, ability to prioritize and meet deadlines ● Professional, punctual, reliable and neat and organized 

● Strong attention to detail and accuracy 

● Trustworthy and ability to handle confidential information 

● Ability to work harmoniously with co-workers, clients and the general public 

● Proficiency with computers and Studio software 

● College Degree Preferred 

*This is a full-time position. Candidates must be able to work a flexible schedule with nights and weekend availability. 

DUTIES: 

● Lead generation including Grass Roots Marketing and networking 

● Implement sales process to schedule prospects into introductory classes 

● Membership and retail sales 

● Manage staff schedule 

● Supervise Sales Representatives 

● Hire/Manage all instructors at the studio 

● Independently make decisions related to high level customer service

● Maintain cleanliness and organization of the studio 

● Enforce studio policies and procedures 

● Schedule and participate in networking/community events and studio promotions ● Strategically manage marketing campaigns to generate leads for the studio ● Any other duties as assigned 

COMPENSATION & PERKS: 

● This position offers a very competitive base rate plus commissions and bonus if all goals are met ● Complimentary Fitness Membership while employed 

● Employee Retail Discounts 

● Comprehensive Benefit Package 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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