Service Advisor

Optimum RV, a growing full-service RV Dealer, is seeking a Service Advisor.

Summary:

Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor! The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.

Responsibilities:

• Presents Maintenance Menu’s to Customers Based on Length of Ownership & Manufacturer Recommendations
• Performs service “meet and greet”
• Initial Vehicle Walk Around
• Performs vehicle Courtesy Inspection
• Generates all service Repair Orders and close R.O.’s when work is completed
• Acquires customer authorizations on service work
• Schedules Service Appointments
• Answers all service department calls
• Liaison between the customer and the service department
• Perform daily customer status follow-up phone calls
• All other responsibilities as assigned

Minimum Qualifications:

• High school diploma or GED equivalent
• 2-3 years customer service
• RV/Automotive/Powersports Experience Preferred

Essential Characteristics:

• RELIABLE

• We do what we say we're going to do, when we say we're going to do it... every time.

• HUMBLE

• We are trainable, coachable and confident... not arrogant.

• HUSTLE

• We are self-motivated, driven and never satisfied.

• TEAM PLAYER

• We are stronger as one. We help each other, regardless of department or position.

• LOYALTY

• We are committed to the success of the company through ups and downs because this is our career

Benefits:

Optimum RV offers an excellent benefits package to all eligible employees including:

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short & Long Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.

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