Sales Representative

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!

JOB SUMMARY:

The purpose of the Service Sales Representative (SSR) position is to prospect and develop new customers. Customer development to include providing and negotiating pricing for service contracts. SSR’s will work closely with the Service Administrative staff and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.

ESSENTIAL JOB DUTIES:

• Perform sales calls on customers and prospects to sell and build SUMMIT’s service business. Collaborate with both the Service Manager and the Regional Sales Manager on developing a strategic plan including specific goals, and action items to be successful.
• Involved in the pricing approach to service accounts using SUMMIT service rates and menu pricing approach. Service Manager to approve all pricing prior to submitting to the customer or prospect.
• Provide prompt response to customers post inspection by reviewing any necessary repair, deficiency work found on Building Reports (ITM reporting platform) and explain results.
• Follow up on all pending sales quotes in a timely manner with a company goal of 5 days to explain scope, answer questions, and convey the importance of the repairs needed to help accelerate the award of the sale or further advance the opportunity through the sales cycle.
• Manage responsibly all sales activity within assigned salesforce account by recording both customer and prospect information with sufficient detail while also monitoring days that a proposal remains outstanding.
• Seek any necessary help from the Service Manager, District Manager, Regional Sales Manager, or other officers of SUMMIT to assist in targeted and high priority sales calls/appointments/presentations.
• Collect and assemble new customer information to assist Service Administrators in completing the Customer Data Sheet, as necessary.
• Represent SUMMIT at industry related meetings such as luncheons, lunch and learns, and trade shows when necessary. Participate with associations such as Building Owners Management Association (BOMA), and other industry related associations.
• Remain abreast of potential market opportunities through sales calls, networking and other market related information including changes and/or updates to local fire code requirements.
• Work directly with the Service Manager to assess customer relationship profitability.
• Visit customers and prospects at job sites to discuss any ongoing work and be available for questions.
• Complete all assigned e-learning modules by or before due date via the Rapid Learning Institute.
• Participate as a team member on all scheduled cadence calls with assigned Regional Sales Manager. Be fully prepared to discuss current sales opportunities including larger target type opportunities and potential obstacles to success.
• Meet or exceed annual sales quota as assigned by utilizing suitable time management skills with a well-developed skillset designed to close new business.
• Communicate with internal and external customers in a professional manner.
• Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• High School Diploma or GED, required.
• Associate’s or Bachelor’s in Business or related, and/or NICET certification, preferred.

Experience, Knowledge, Skill Requirements:

• 3-5 years sales or fire protection industry experience, required.
• 2 years operating a computer, Microsoft Office, required.
• 2 years reading electronic blueprints, and experience with SalesForce, preferred.
• Valid driver’s license with acceptable driving record, required.
• Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.

Other Qualifications:

• Valid driver’s license with acceptable driving record required. Reliable transportation, required.
• Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
• Frequent travel, required, up to 50%

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.

Work Environment:

Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will frequently be required to travel. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Our Core Values

PIPE

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

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