Senior Support Specialist, Grade F - Full-time / Part-time

About Hofstra:

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Position Title:

Senior Support Specialist, Grade F

Position Number:

899356

School/Division:

Facilities and Operations

Department:

Print and Mail Services

Full-Time or Part-Time:

Full-Time

Description:

Reporting to the Director of Print and Mail Services, the Senior Support Specialist performs a full range of secretarial duties at a senior level for the Director.

Responsibilities include, but are not limited to:

• Assists the Director with daily Print & Mail operations, including guiding and communicating with staff.
• Tracks, estimates and adjusts printing costs in WebCRD.
• Assists the Director in the training and coordination of WebCRD coverage, backup and support to enable fully functional and effective workflow.
• Assists the Director in producing print and mail reports in preparation for chargebacks or notifications to clients.
• Responds to cost inquiries from clients including verifying and processing departmental invoices.
• Maintains hard copy and electronic invoice files.
• Serves as a department contact for Print & Mail related inquiries.
• Assists the Director in ordering and communicating supply requests to vendors including paper, postage, ink, etc.
• Assists with maintaining FedEx processes, such as updating files of users, account codes and invoices.
• Provides clerical back-up and support to the Director as needed.
• Performs other assigned duties not specifically identified above but which require the same degree of skill, professionalism and attention to detail which are normally included within the above job title.

Hours: Monday through Friday from 9am to 5pm. Subject to bumpingQualifications:

• Excellent interpersonal and organizational skills required.
• Ability to exercise good judgement and discretion.
• Ability to work independently and perform detailed work with high accuracy.
• Willingness to learn and utilize Print and Mail process systems.
• Proficiency in Microsoft Word and Excel.

Preferred Qualifications:

• Proficiency in WebCRD or similar industry-standard print management software preferred.
• Knowledge of FedEx and USPS processes and regulations is a plus.

Deadline:

Open Until Filled

Date Posted:

03/19/2024

EEO Statement:

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

Salary/Salary Range:

$49,111